333 reviews
Content rating
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About this app

VIA goMobile is VIA Metropolitan Transit’s mobile-ticketing app, available for smartphones. Purchase fares on the go for easy, fast boarding. There are never additional fees to purchase VIA products through your goMobile app. It’s the way to go!
• Stop worrying about misplaced or expired passes. Buy and activate VIA fares and passes instantly on your phone.
• Use Visa & Mastercard for purchases and set up an optional account to make future visits faster. Add funds to your account using cash at retailers.
• Store multiple tickets on your phone for future activation.
• Touchless payment is safe and quick.
• Take your tickets with you when you upgrade your phone.
• Quick links to trip planning and Next Bus information at your fingertips anytime.
• Available in English and Spanish.
Updated on
Nov 22, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

327 reviews
David Hinojosa
October 7, 2022
The good is that you can buy schedule trips and make changes to trips, track your ride is it at, and the convenience to purchase tickets. Another feature is the ability to add funds and later purchase tickets which I finally figured it out The bad is the that sometimes the machines do not take the tickets purchased from the GoMobile+ even if the ticket was activated. This happened to me months ago, so far lalety I haven't that problem again.
10 people found this review helpful
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VIA Metropolitan Transit
September 19, 2022
Hi David!, this sounds like an issue for our customer support. If you haven’t already contacted them, you may do so at +1210-362-2020 1-English, 3-Agent, 2-goMobile+.
Doche' Molinar
August 9, 2021
Like the originally app better. I was able to buy all my tickets whether full or reduced at the same time. Also, was able to activate my tickets multiples at a time. It's tedious to have to do everything one at a time when you have 3 plus cards to use at once. But it's cuter and its not complicated to use.
30 people found this review helpful
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VIA Metropolitan Transit
August 27, 2021
Hi Doche, with the new goMobile+ you can also purchase full fare and reduce fare passes, but they have to be done in separate transactions for right now, as the application gets upgraded so does this hiccup. As for the activation of multiple passes, goMobile+ allows the customer to activate multiple passes at once.
Rakim Jamil
October 4, 2021
I should be able to refund multiple tickets at once. I tried to refund my day pass, but the option isn't in the actions menu on the ticket. The 2 and a half hour pass gives me the option to refund, but the fee is the exact same amount as the ticket. Seems kind of rig. There's no way to select multiple tickets and i can't even refund my day pass.
4 people found this review helpful
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VIA Metropolitan Transit
October 8, 2021
Hi Rakim, when trying to refund a pass within a few hours, it can be done by tapping on the pass that you would like to get refunded, go to the bottom left of the ticket and tap on "Actions" this would display "Request ticket receipt" and "Refund Ticket" tap on "refund ticket". Should you need a refund please contact 210-362-2020.

What's new

This app update contains bug fixes.