204 reviews
Content rating
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About this app

VIA goMobile is VIA Metropolitan Transit’s mobile-ticketing app, available for smartphones. Purchase fares on the go for easy, fast boarding. There are never additional fees to purchase VIA products through your goMobile app. It’s the way to go!
• Stop worrying about misplaced or expired passes. Buy and activate VIA fares and passes instantly on your phone.
• Use Visa & Mastercard for purchases and set up an optional account to make future visits faster. Add funds to your account using cash at retailers.
• Store multiple tickets on your phone for future activation.
• Touchless payment is safe and quick.
• Take your tickets with you when you upgrade your phone.
• Quick links to trip planning and Next Bus information at your fingertips anytime.
• Available in English and Spanish.
Updated on
Jul 22, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
Data can’t be deleted
204 reviews
Doche' Molinar
August 9, 2021
Like the originally app better. I was able to buy all my tickets whether full or reduced at the same time. Also, was able to activate my tickets multiples at a time. It's tedious to have to do everything one at a time when you have 3 plus cards to use at once. But it's cuter and its not complicated to use.
24 people found this review helpful
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VIA Metropolitan Transit
August 27, 2021
Hi Doche, with the new goMobile+ you can also purchase full fare and reduce fare passes, but they have to be done in separate transactions for right now, as the application gets upgraded so does this hiccup. As for the activation of multiple passes, goMobile+ allows the customer to activate multiple passes at once.
Rakim Jamil
October 4, 2021
I should be able to refund multiple tickets at once. I tried to refund my day pass, but the option isn't in the actions menu on the ticket. The 2 and a half hour pass gives me the option to refund, but the fee is the exact same amount as the ticket. Seems kind of rig. There's no way to select multiple tickets and i can't even refund my day pass.
2 people found this review helpful
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VIA Metropolitan Transit
October 8, 2021
Hi Rakim, when trying to refund a pass within a few hours, it can be done by tapping on the pass that you would like to get refunded, go to the bottom left of the ticket and tap on "Actions" this would display "Request ticket receipt" and "Refund Ticket" tap on "refund ticket". Should you need a refund please contact 210-362-2020.
Jeff Hennesay
May 4, 2022
This app makes you think that you can pay for a Lyft ride with the cash you put on the app. NOT TRUE AT ALL. The app does not track busses anywhere near where they actually are. So you don't know if it's passed your pickup stop or not. It tells you your bus is between 5 seconds and 25 seconds away when it's still 10 minutes away. This app sucks.
7 people found this review helpful
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What's new

This app update provides faster load times and modernizes the appearance. Along with bug fixes, we’ve made improvements to accessibility features, including greater support for screen readers.