
Scott Hurd
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New design and UI are bad. They must not have tested it before launch. There are so many things that don't fit on my phone. Like "Payments and Transfers" drifts off the bottom of the screen, when trying to select an account the drop down goes out of screen, and "enter a number greater than 0" to transfer takes up where you need to click next. An account is also now missing from my app. Sad this is considered an "update."
18 people found this review helpful
UFirst Credit Union
November 20, 2022
We apologize for the difficulties you experienced. If you would like some assistance or additional information, please contact us at +18014818800 and we will be happy to help you further.

Mike Roach
The recent update is inferior to the previous one. The bottom half of the text line is cut off. Cumbersome sign-in required each time. Multiple more clicks to accomplish the same actions and much more swiping to see the material previously viewed all at once. The previous design was MUCH better and more user friendly. Not happy with a pointless, forced, downgrade.
15 people found this review helpful
UFirst Credit Union
November 18, 2022
We apologize for the difficulties you experienced. If you would like some assistance or additional information, please contact us at +18014818800 and we will be happy to help you further.

Jamie Williams
I'm sorry. But I absolutely hate this new app. It's not sleak. It's harder to use. It's harder to see deposits and withdrawals from each account (used to be color coded). When I go to pay off my credit card, there's no longer a quick option to pay off balance, pay off minimum due, or other. Then I have to go back up to the "transfer to" menu because I can't see how much is owed on it otherwise. Then it doesn't tell me the new balances. PLEASE FIRE WHOEVER DESIGNED THIS UPDATE.
14 people found this review helpful
UFirst Credit Union
November 20, 2022
We apologize for the difficulties you experienced. I might suggest enrolling in our Financial Tools feature to help organize your accounts. If you would like some assistance or additional information, please contact us at +18014818800 and we will be happy to help you further.