K11 HK

K11 Loyalty Program Limited

About this app

Stay connected to K11 with a curated digital guide of Hong Kong’s leading cultural-retail, hospitality, work and play all in one place. Download the ‘K11 HK’ Mobile App to discover all the perks of the KLUB 11 Membership and embark on a Journey of Imagination!

KLUB 11 Membership
Manage your KLUB 11 Membership account—earn, track and redeem privileges with KLUB Points and convert them into K Dollars to spend as cash throughout the K11 ecosystem!

Live Magazine
Discover the latest happenings and dig deeper into the world of art and culture with our curated lifestyle magazine, with Features and dynamic Live Stories with all the latest updates on fashion, art, culture, and gastronomy at K11.

Taste & Shopping Directories
Find the best of cultural-retail and navigate over 450 eateries and shops through the Taste and Shop directories.

Remote Ticketing & Food Ordering
Order takeaway or click to queue directly at your favourite restaurants.

Promotions
Discover the latest offers, exclusive content, and one-of-a-kind promotions at K11 properties.

K11 ESHOP
Shop exclusive curated seasonal products and art collectibles through the K11 ESHOP with KLUB Points and have your goods delivered to your doorstep for free upon any spend of HK$500.

MUSE TOUR
Explore our galaxy of museum-quality artworks housed in the K11 Kollections with regular updates and guided tours available to book daily.

Art & Culture Workshops
Enrol in an array of art and culture classes and workshops ranging from wellness to craft curated by the K11 Kultural Academy.

Ratings and reviews

Different to register receipt to get points. While the picture is clear enough, it rejected your submission after 5 days and you leave 2 days to resubmit, otherwise you can no longer submit the receipt after 7 days. If they rejected the resubmitted receipt, I guess it's no longer eligible for submission again. Like cheating and wasting my time.

Super lousy. The upload receipt system never works - staff at restaurants tell us to upload the QR code to register spending, then they reject your receipt and I can't rectify since I've thrown out the receipt after registration. 7 days upload is inconvenient and makes me miss my uploads, especially with all these rejects. Prepayments aren't recognized because there is no electronic receipt. This system needs complete revamp if you want us to shop more at k11 .

Doesn't really take non-HK phone numbers to register. I obviously have made purchase, but due to having just the movie ticket but missing the receipt, despite I would have credit card statement to back up the purchase, they wouldn't grant reward points The app should have allowed email login method. This is localism.

What’s new

We made performance improvements and squashed bugs so to make K11 HK App better for you.