ATL311 Mobile App

City of Atlanta Mobile

About this app

ATL311 is the City of Atlanta’s primary contact channel for non-emergency services and information. Whether you’re a resident, business owner, or visitor, help is just a click away. With the ATL311 mobile app reporting problems such as potholes or graffiti removal is easier than ever.

Ratings and reviews

3/21/19Crashes or errors too often after spending your valuable time entering a request. Most of the categories are intuitive to the city, but not citizens. Now 1/8/20, no better, lucky to get one submission. Error codes session timeout even if I log in and enter an issue in less than a minute. Go back to See Click Fix, it works!!!

If there was a real app here before, it looks like it has been abandoned, and now is simply a front end for their website. In other words, just go to the ATL 311 website and you'll get precisely the same functionality. Which, unfortunately, say that for most problems you should just CALL in. So you can't submit tickets during off hours, or provide photos from your phone. Uninstalled.

I tried the sign in with my Google Account, but the app crashes every time I enter my phone number. Even though the phone number isn't mandatory, still makes me enter it, so can't avoid it. I then tried to make a profile in the app separate from my Google account, but it won't let me enter my email address, but when I try to make my profile it says it needs an email address, but it literally won't let me select the box to enter an email!