Damla CRM

KARNEYN YAZILIM HİZMETLERİ LTD ŞTİ

About this app

Damla CRM - Field Tracking & Customer Management System

Damla CRM is a next-generation cloud-based business management system designed for water treatment services to flawlessly manage customer management, filter change tracking, field teams, and accounting processes from a single platform.

Easily control all your operations, from your field technicians' job assignments to your customers' filter replacement periods.

Our Top 10 Key Features:

1. Easy Setup Wizard & Quick Start: Register your company in seconds and start using it immediately with the interactive wizard.
2. Customer Management & Detailed Filter Tracking: View your customers' device types, service history, and upcoming filter replacement dates from a single screen.
3. Smart Product, Spare Parts & Inventory Tracking: Instantly see products at critical stock levels and receive automatic alerts for missing materials.
4. Team Management & Personnel Authorization: Define your field technicians in the system and ensure data security with role-based authorization. 5. Preliminary Accounting & Current Account Tracking: Easily report your cash balances, collections, debt-credit status, and current transactions.
6. Autonomous Field Tasks & Technician Assignment: Create daily work orders, assign tasks to your technicians, and track their location on the map.
7. Built-in Live Help & Support Module: Quickly resolve issues by instantly communicating with your team or our support team from within the system.
8. Advanced Settings (SMTP Mail & e-Invoice API): Connect your own corporate e-mail SMTP settings and legally invoice your documents with e-Invoice integration.
9. Automatic Reminders & WhatsApp Notifications: Send automatic WhatsApp or SMS notifications to your customers whose filter changes are approaching.
10. Voice/Text AI Assistant (Damla AI): Get quick information by asking our AI assistant within the system questions such as "What tasks are there today?" verbally or in writing.
Digitize your water treatment service operations with Damla CRM, and multiply customer satisfaction and efficiency!

What’s new

- Mobil cihazlarda PDF ve Excel rapor dışa aktarma (dosya indirme ve paylaşma) sorunları giderildi.
- Çeşitli performans iyileştirmeleri ve hata düzeltmeleri yapıldı.