Field Service professionals are powered with a powerful mobile application that helps Technicians to plan their daily activities. It’s an exhaustive application that helps Technicians with all necessary information in addressing the customer tickets for resolution. Field Pro Services is an exhaustive application aimed at improving the efficiency of the Field Service Professionals, Effectiveness in customer response & call closure.
Some of the features of Field Pro Service
Automated ticketing Mobile assisted travel planning Skill-based call assignment Real-time status update / tracking Training & Certification Ready access to the knowledgebase SLA/Standard-based process flow Enhanced service efficiency Reduced turn around time Improved Fix rate Improved/Timely contract Renewal Real-time spare monitoring
Updated on
Nov 20, 2024
Productivity
Data safety
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Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.