Kavak Compra y Venta de Autos

Kavak

About this app

Kavak is the most reliable app to buy, sell, or trade in your car quickly and easily.

Why is buying a Kavak the best option on the market?

* We certify all our cars.
They undergo a rigorous 240+ point mechanical, aesthetic, and safety inspection.

* We recondition our cars.
We have a dedicated team to ensure everything is in order.

* Test drive the car for 7 days or 300 km.
You can exchange it or return it without obligation if you're not satisfied.

* We give you 3 months of coverage. You can extend it for another 9 months for a total of 12 months of coverage.

* We offer customized payment plans.
We pre-approve your payment plan in less than 2 minutes.

Trade in or sell your car:

* Get a quote for your car and receive our offers.
* Trade in your car and drive away in a Kavak.
* Schedule an inspection at one of our locations, at your home, or do it online. If it's approved and you're happy with the offer, we'll buy it the same day!

The best after-sales service:

* Track coverage
* Schedule maintenance
* Check and pay fines
* Report mechanical problems
* Report theft

Ratings and reviews

Search it's easy. Filter selection, not so much, there's note a single filter for interiors. I.e. fabric/leather. All the photos looks high quality, but, at the same time, they look all the same, I could swear all pics are from the same car. I can't tell if I'm really looking into a different car. I gave up my search mainly due the lack of filters

Sold me a dud car that has stayed more days undriven than driven. The problem started right before we took the delivery. They fixed it then. Surprisingly, while all this was happening, the sales rep was too pushy to make us buy the extended warranty. Right there and then. And said that it's a limited offer for only a day or two, even though the app says we have 3 months. And then there's the customer service. One of the worst I've come across ever. Only available through calls, and they keep pushing it down the line saying it's the other department's responsibility. But they're too happy to use bots for WhatsApp messaging. A tech-style startup doesn't understand multi-channel communication or what? If the customer isn't available for calls, leave a message, or an email. I could go on and on. It has literally been just over 2 weeks since I bought my first car through them, and I'm already regretting it, thinking whether it's possible to return it and get over them once and for all. One of the worst decisions of my life.

The bot is trash and it has a big mismatch with what they tell you in the Hub

What’s new

Mejoramos la presentación de precios en el catálogo y estrenamos un nuevo flujo para agendar tu visita. Corregimos una pantalla en negro al terminar de agendar y afinamos las pantallas de carga para una experiencia más fluida. También pulimos algunos textos y el chat de Kopi.

Atentamente, El equipo de Kavak