5.72K reviews
Content rating
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About this app

[main function]

1. Direct insurance subscription available 365 days a year without visiting
- Direct car insurance
- Direct living health insurance
(Driver's insurance, home fire insurance, cancer insurance, actual loss insurance,
Children's insurance, pet insurance, dental insurance, overseas travel insurance,
International student insurance, long-term business trip insurance, small business comprehensive insurance,
One-day car insurance, one-day driver’s insurance, coverage analysis (coverage diagnosis), etc.)

2. Insurance claim
- Easy insurance claim
- Fast compensation progress and result inquiry
- Convenient invoice management

3. Insurance contract management
- Check the insurance contracts you have signed up for at once
- Insurance contract changes and management
- Insurance premium payment
- Car insurance premium payment in installments

4. Loan
- Insurance contract loan application and repayment
- Check loan details
- Interest payment

5. My Data
- Check asset status and statistical information
- Provides insurance status and coverage analysis
- Health missions and rewards provided

6. Login
- Easy to use various authentication methods

[Information on what to do in case of failure]

1. If the app does not install or update
① Check data connection: If you are using unstable Wi-Fi, please turn it off, or if you are using 3G/LTE, change the connection to a stable Wi-Fi environment and try downloading again.
② Please delete data or cache in [Settings > Applications > Google Play Store > Storage] and try again.

2. When the app cannot be accessed or is forced to close
: Press and hold the KB Insurance app icon and press the ⓘ button > Storage > Clear cache/data and then reconnect. If you are a step count service user, you will need to re-consent.

3. When you need to import a certificate
: Due to Google's strengthened security policy, you can use a joint certificate registered on a PC or other mobile phone after proceeding with [Import Certificate]. We provide various authentication methods in addition to joint certificates, so please refer to them when using them.

4. For other FAQs, please refer to https://m.kbinsure.co.kr:8543/MG606010001.ec.

[Other information]

- After receiving customer consent to use Google Fit, the Life Care service provides step count and calorie consumption using step information, height, weight, activity, and energy data.
- To prevent electronic financial accidents, the service cannot be used on arbitrarily modified smart devices. Security is vulnerable when using a public wireless communication network, so please use the service in a safe environment.

[Inquiry Information]

1. Representative call center (contract management, accident registration, compensation) 1544-0114, loan consultation 1544-9110

2. Direct call center
- Car insurance: 1544-8516,
- Living health insurance: Please call 1644-6955.
Updated on
Jan 10, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos and 2 others
Data isn’t encrypted
Data can’t be deleted

Ratings and reviews

5.58K reviews
March 1, 2024
보험청구서류시 계속 죽습니다 담당자 일 못하네요
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Inmook Lee (이인묵)
September 2, 2023
Keep crashing.
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September 12, 2023
안녕하세요, KB손해보험입니다. 이용에 불편을 드려 정말 죄송합니다. 일부 기기에서 AhnLab V3 Mobile Plus 앱이 열리지 않아 KB손해보험 앱 실행이 불가한 현상이 있습니다. 현상 개선 중에 있으나 조치하는데 다소 시간이 소요되어, 서비스 이용은 당사 모바일 홈페이지(https://m.kbinsure.co.kr:8547)를 통해 부탁 드립니다. 혹시 V3앱 실행에 문제가 없으신 경우 담당자 이메일(ligdh1031@kbinsure.co.kr)로 연락처와 자세한 오류 현상을 남겨주시면 조치 후 고객님께 재 안내 드릴 수 있도록 하겠습니다. 다시 한번 이용에 불편을 드려 정말 죄송합니다.
Hyojung Cho
June 13, 2022
업데이트 후 로그인을 할 수 없습니다. 앱 실행만 하면 '마이데이터고객 로그인이 필요한 서비스입니다' 메시지만 표시되고 무한 반복입니다. 마이데이터 가입도 안 했는데 이건 마이데이터 가입한 사람만 쓰라는 건지 말라는 건지 알 수가 없네요. 어떻게 조치하라는 건지도 모르겠고, 무엇보다 무한 실행되는데 빨리 조치해 주기 바랍니다
Did you find this helpful?
June 13, 2022
안녕하세요 고객님, KB손해보험입니다. 해결방안을 알려드립니다. 해결방안 : KB손해보험 앱 아이콘 길게 눌러서 ⓘ 버튼 클릭 > 저장공간 > 캐시삭제/데이터삭제 > KB손해보험 앱 재접속 2. 1번 방법으로도 해결이안되시는 경우 휴대폰 설정 앱 → 애플리케이션 → KB손해보험 → 권한 → 신체활동 → 허용안함 선택 시 앱 이용 가능합니다. 해당 조치로도 오류가 해결되시지 않는 경우 대표콜센터(1544-0114)로 문의 접수 후 모바일홈페이지(m.kbinsure.co.kr)에 접속하셔서 서비스 이용을 부탁드립니다. 다시 한 번 불편함을 드려서 죄송하다는 말씀 드립니다.

What's new

* 오류사항 수정 및 기능개선

App support