使い方サポート
1M+
Downloads
Everyone
info
About this app
We provide information tailored to customers' interests and are fully equipped with functions to solve any problems (initial setting support/operation method support/diagnosis via smartphone/inquiry function)!
*The app can only be used by customers with au contracts or UQ mobile contracts who have an au ID (customers with povo contracts cannot use it).
～Main functions～
1. Carefully selected information distribution
・AI learns your interests and picks up useful information that is perfect for you.
2. Inquiry function/Inquiry reservation function
・Inquiry function by phone or chat, and reservation function for telephone inquiries
3. Smartphone diagnostic function
・Easily diagnose smartphone symptoms and malfunctions and provide easy-to-understand solutions.
・Delete cache to free up memory and help your smartphone run smoothly and troubleshoot problems.
*For devices with Android 10 or higher, data cleaning will be performed on the user area (the area where data of each downloaded application is saved).
*For devices with Android 11 or higher, data cleaning will be performed using the data clear function built into Android 11.
Four. Network speed check function
・Is the communication speed slow? By measuring your network speed, you can understand your usage environment and receive advice on how to improve speed.
Five. Operation method support
・Easy-to-understand instructions on how to use smartphones and tablets, as well as applications of interest, and how to connect and operate devices that connect to smartphones and tablets, such as TVs and audio equipment.
6. Initial setup support
・Specialized advisors will assist you with initial settings and data migration when purchasing a smartphone or tablet.
*The app can only be used by customers with au contracts or UQ mobile contracts who have an au ID (customers with povo contracts cannot use it).
～Main functions～
1. Carefully selected information distribution
・AI learns your interests and picks up useful information that is perfect for you.
2. Inquiry function/Inquiry reservation function
・Inquiry function by phone or chat, and reservation function for telephone inquiries
3. Smartphone diagnostic function
・Easily diagnose smartphone symptoms and malfunctions and provide easy-to-understand solutions.
・Delete cache to free up memory and help your smartphone run smoothly and troubleshoot problems.
*For devices with Android 10 or higher, data cleaning will be performed on the user area (the area where data of each downloaded application is saved).
*For devices with Android 11 or higher, data cleaning will be performed using the data clear function built into Android 11.
Four. Network speed check function
・Is the communication speed slow? By measuring your network speed, you can understand your usage environment and receive advice on how to improve speed.
Five. Operation method support
・Easy-to-understand instructions on how to use smartphones and tablets, as well as applications of interest, and how to connect and operate devices that connect to smartphones and tablets, such as TVs and audio equipment.
6. Initial setup support
・Specialized advisors will assist you with initial settings and data migration when purchasing a smartphone or tablet.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and App activity
Data is encrypted in transit
You can request that data be deleted
What's new
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