KT-Helpdesk

Keestrack

About this app

Streamline your customer support and internal service request with Helpdesk, the all-in-one mobile Helpdesk solution. Designed for helping out resolve the ticket.

Whether you're managing customer queries or internal IT issues, Helpdesk gives you the tools to track, prioritize, and resolve tickets seamlessly right from your mobile device.

Key Features:
• Real-Time Ticket Management: Create, view, assign, and update support tickets on the go.
• Instant Notifications: Get push notifications for new tickets, customer replies, and critical updates.
• Ticket Prioritization & Categorization: Organize requests by urgency, department, or custom tags to keep your queue structured.
• Collaborative Notes: Add internal notes for team members to collaborate before responding to clients.
• Search & Filter: Quick-search through past issues and filter by status, assignee, or priority.

Download Helpdesk today to take control of your support queue and elevate your helpdesk workflow!

What’s new

Initial Release of Helpdesk