KE Live

2.7
11.9K reviews
500K+
Downloads
Content rating
Everyone
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About this app

The official Mobile App of K-Electric, Pakistan’s only vertically integrated power utility serving millions of customers. KE Live is a self-service solution designed for K-Electric customers providing various services on the go. KE Live is here to make your life easy and hassle free with first of its kind convenience avenues now just a tap away.

Some current features include:

Live Power Status
Load-shed Schedules
Billing Details & History
Real-time KE Notifications
Find Your Nearest Customer Care Centre
Speak Up – Report Power Theft
Report Safety Hazard
Lodge Complaints of multiple nature
• Electricity Complaints
• Billing Complaints
Get Compliant History
Updated on
May 3, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

2.7
11.8K reviews
Muzammil Khan
July 22, 2024
App is not sync with the updated timing schedule and scheduled maintenance. Also we are not able to register any complaint in any case. I tried many time since last year but app show default notification "your area is experiencing known outage". Don't know why they added this feature if not able to facilitate in any manner
Did you find this helpful?
K-Electric
July 26, 2024
Hi Muzammil! Thank you for your feedback. Please note that it may take a few seconds for the latest updates to appear in the app. To stay updated with the information, we recommend maintaining a stable internet connection. If the information is not immediately visible, please refresh the screen for the latest results. Inconvenience regretted.
Riz Rao
July 19, 2024
Everything was working fine. Then suddenly everything stops. APP is not working, I have to uninstall the app and install it again. After that, it's not accepting my ID and password, and not even the reset password option is working.
18 people found this review helpful
Did you find this helpful?
K-Electric
July 26, 2024
Hi Riz! We’re sorry you’re experiencing issues with the App. Please share your KE Account Number & Mobile Number with us at feedback.kelive@ke.com.pk. We will prioritize your concern and provide a prompt response. Thank you!
Daniyal Zafar
June 19, 2024
The experience has been somewhat miserable with the app constantly crashing. Need special attention of the developers. Currently this is malfuntional and keeps logging out.
4 people found this review helpful
Did you find this helpful?
K-Electric
June 20, 2024
Hi Daniyal! We’re sorry you’re experiencing issues with the App. We suggest ensuring a stable internet connection. However, if you continue to experience the same issue, Please share your KE Account Number & Mobile Number with us at feedback.kelive@ke.com.pk. We will prioritize your concern and provide a prompt response. Thank you!

What's new

Utility News & Update: Stay informed with the latest utility news and updates directly within the app.
Power Outage Visibility & Complaints: Report power outages and track the estimated time of restoration for improved service communication.
User Profile: Manage your profile to personalize your app experience.
Help Us Know You Better: Share valuable insights to enhance our understanding of your preferences and needs.
Tax Certificate: Easily access tax certificate for hassle-free documentation.