KE Live

2.8
8.51K reviews
500K+
Downloads
Content rating
Everyone
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About this app

The official Mobile App of K-Electric, Pakistan’s only vertically integrated power utility serving millions of customers. KE Live is a self-service solution designed for K-Electric customers providing various services on the go. KE Live is here to make your life easy and hassle free with first of its kind convenience avenues now just a tap away.
Some current features include:

Live Power Status
Load-shed Schedules
Billing Details & History
Real-time KE Notifications
Find Your Nearest Customer Care Centre
Speak Up – Report Power Theft
Report Safety Hazard
Lodge Complaints of multiple nature
• Electricity Complaints
• Billing Complaints
Get Compliant History
Updated on
Nov 30, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

2.8
8.45K reviews
Nadia Yasin
May 8, 2021
Worst application I've used. It's full of bugs. Complaints are not being submitted. Billing is not updated, even though after paying my bill I can see on the app it is pending. Whenever the power is out correct information is not displayed rather it says that area is experiencing known outage, and when called to inquire they tell us that due to technical fault the power is out, after telling they have audacity to promote this application which is just waste of phone memory.
295 people found this review helpful
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Hazwer
September 23, 2020
Pathetic application. Does not show current status, when there is power outage it shows that everything is ok and when there is no power outage its vise versa. Also in application its written my area is exempted from load shedding but matter of fact is that it happens 3 times a day. Useless application.
26 people found this review helpful
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Muhammad Shoaib khan
August 30, 2021
The keeps on displaying to download new version, but my app is already new version and 2nd problem is that on dashboard window all display icons are displayed as paper clip icons . It is happening like this for a month or two. Otherwise i am completely satisfied with the app.
11 people found this review helpful
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K-Electric
August 31, 2021
Please clear the data and cache for your app by going to your phone settings. This should resolve your issue. In case you are still facing the problem, please contact us at Customer.care@ke.com.pk with your contact details. We would be more than happy to assist you.

What's new

- The new Sign Up process is just an OTP away
- KE live now allows you to login through phone number/ email address, social media or biometric identification
- Go green with your KE bill by subscribing to E-Billing
- Now get power outages or promo alerts instantly through our push notifications feature
- The revised process of New Connection registers your application in just few taps
-Track your application statuses anywhere anytime