KE Live

3.2
15.2K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The official Mobile App of K-Electric, Pakistan’s only vertically integrated power utility serving millions of customers. KE Live is a self-service solution designed for K-Electric customers providing various services on the go. KE Live is here to make your life easy and hassle free with first of its kind convenience avenues now just a tap away.

Some current features include:

Live Power Status
Load-shed Schedules
Billing Details & History
Real-time KE Notifications
Find Your Nearest Customer Care Centre
Speak Up – Report Power Theft
Report Safety Hazard
Lodge Complaints of multiple nature
• Electricity Complaints
• Billing Complaints
Get Compliant History
Updated on
Feb 27, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

3.2
15.1K reviews
Zohaib
October 26, 2024
Complaint tab never works. Update. I did as per the response of the developer. The response from the email gave me another email and told me to forwarded my complaint. It was like no one knows what to do. And the problem is with the app is still same. Complaint tab never works. A pop up appears and says "checking load shedding schedule ' and disappears. Nothing happens after that.
28 people found this review helpful
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K-Electric
September 7, 2024
Hi Zohaib! Thank you for sharing your feedback, we truly appreciate as it helps us to identify areas of improvement. We're really sorry you're experiencing issues with the App. Please share your issue details along with KE Account Number & Mobile Number on feedback.kelive@ke.com.pk and we will revert on priority basis. Thank You
Osama Shakeel
March 14, 2025
The load shedding schedule is never properly updated. Plus mostly app shows there is electricity but in actual there isn't.!! This app is pathetic, same like the K.E itself!!
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Syed Mudassir Ali
October 18, 2024
The worst part of this app is that they removed the feeder data. Additionally, it consistently shows the power as 'on' even after load shedding time has ended, with no scheduled maintenance updates. We're still experiencing load shedding, and when we try to lodge complaints, it says 'your area is a known outage,' making it impossible to report the issue. And our area is facing this issue on Daily basis.
30 people found this review helpful
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K-Electric
October 21, 2024
Hi Ali, To view feeder details, tap the arrow by your account number on home screen. Power status updates may take some time; ensure a stable connection and refresh if needed. If maintenance schedules are not visible, kindly email your KE Account Number and Mobile Number to feedback.kelive@ke.com.pk for assistance.