KE Live

K-Electric

About this app

The official Mobile App of K-Electric, Pakistan’s only vertically integrated power utility serving millions of customers. KE Live is a self-service solution designed for K-Electric customers providing various services on the go. KE Live is here to make your life easy and hassle free with first of its kind convenience avenues now just a tap away.

Some current features include:

Live Power Status
Load-shed Schedules
Billing Details & History
Real-time KE Notifications
Find Your Nearest Customer Care Centre
Speak Up – Report Power Theft
Report Safety Hazard
Lodge Complaints of multiple nature
• Electricity Complaints
• Billing Complaints
Get Compliant History

Ratings and reviews

Worst experience. It logged me out automatically. Now I've tried everything from multiple devices to log back in through email, number, Google etc. but nothing works. I've tried to sign up again from all the available options but it doesn't work as well. Just shows error or we're experiencing an issue. Pathetic just like their energy services 😡

Your service is extremely poor and needs serious improvement. There is frequent excessive and over load shedding, and whenever we call, the representative just says it’s a technical fault. This issue has not been resolved for a long time. On top of that, the electricity bills are excessively high.

I noticed that the app does not work when accessed from abroad. It would be very helpful if access could be enabled for international users, so we can easily check and manage our household bills while outside the country.