KE Live

2.7
11.1K reviews
500K+
Downloads
Content rating
Everyone
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About this app

The official Mobile App of K-Electric, Pakistan’s only vertically integrated power utility serving millions of customers. KE Live is a self-service solution designed for K-Electric customers providing various services on the go. KE Live is here to make your life easy and hassle free with first of its kind convenience avenues now just a tap away.

Some current features include:

Live Power Status
Load-shed Schedules
Billing Details & History
Real-time KE Notifications
Find Your Nearest Customer Care Centre
Speak Up – Report Power Theft
Report Safety Hazard
Lodge Complaints of multiple nature
• Electricity Complaints
• Billing Complaints
Get Compliant History
Updated on
May 3, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

2.7
11K reviews
Humayoon Shaikh
May 22, 2024
It shows the Power button green. However if you tap it to submit complaint. You won't be able to do so. A message appears that your area has known outage. If it has known outage then the Power button should be RED not Green
2 people found this review helpful
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K-Electric
May 23, 2024
Hi Humayoon! Thank you for sharing your feedback, we truly appreciate as it helps us to identify areas of improvement. We're really sorry you're experiencing issues with the App. Please share your KE Account Number & Mobile Number on feedback.kelive@ke.com.pk and we will revert on priority basis. Thank You!
Syed Bilal Mazher
June 1, 2024
App is not good. its showing wrong power status and we don't have rights to complain even power status ON. its says "your area is experiencing known outage"
2 people found this review helpful
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M Asif Umer
May 25, 2024
Absolutely atrocious service! This company should be rebranded as the epitome of incompetence. They excel at one thing and one thing only: consistently disappointing their customers. If you enjoy frustration and incompetence, look no further! Zero stars if I could
1 person found this review helpful
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What's new

Utility News & Update: Stay informed with the latest utility news and updates directly within the app.
Power Outage Visibility & Complaints: Report power outages and track the estimated time of restoration for improved service communication.
User Profile: Manage your profile to personalize your app experience.
Help Us Know You Better: Share valuable insights to enhance our understanding of your preferences and needs.
Tax Certificate: Easily access tax certificate for hassle-free documentation.