EVE Client App

AQ TECHNOLOGIES PRIVATE LIMITED

About this app

Description - EVE Client is a dedicated customer support and ticket management application designed to streamline client communication and query resolution.

Easily raise, track, and solve client queries on a single, secure platform. Whether you are managing issues or communicating updates, EVE Client keeps your client support operations organized and responsive.

Key Features:
Ticket Management System: Quickly raise support tickets and track them from creation to resolution.
Priority Tracking: Categorize queries (Critical, High, Medium, Low) to resolve urgent issues first.
Direct Client Chat: Communicate instantly with clients inside each ticket to resolve queries, discuss issues, and share updates.
Redesigned Client Dashboard: View client details and track ticket statuses (Open, In Progress, Closed) at a glance with our newly designed dashboard.
Multi-Language Support: Navigate comfortably in your preferred language. Instantly switch the app language (supporting English, Bengali, Hindi, Kannada, Malayalam, Marathi, Tamil, Telugu) with immediate UI updates.

What’s new

UI Enhancement and Ticket Raising feature enhancement