
Serman Anorit
The app itself works very well and is easy to use. However, there are several issues that make it unfavorable for drivers. The main problem is the delayed payments. Drivers often have to send multiple emails just to receive a response. Even then, the replies are usually generic and do not properly address the issue. The waiting time to receive payments is excessively long, and even when the payment date arrives, payments are rarely processed on time unless you repeatedly contact support
7 people found this review helpful
Thank you for your message. We appreciate your support and look forward to receiving the payment. For any payment status inquiries, we'll contact partner@gettransfer.com as suggested. We value our partnership and remain committed to working together.

Esan
☆Months of Waiting, Generic Replies, Still No Payment☆☆ (1/5) ⭐☆☆☆☆ (1/5) If I could give zero stars, I would. I completed multiple jobs through GetTransfer months ago. My billing is marked as completed, yet I am still waiting for my payment. Despite sending numerous emails to support over several months, absolutely nothing has been resolved. The most frustrating part is that every email receives the same generic, copy-and-paste response that has nothing to do with what I actually wrote.
8 people found this review helpful
GetTransfer
August 5, 2026
Dear Partner,
Thank you for your feedback! Every opinion matters to us. To understand the situation better, we need a bit more information - please describe what happened and write to our support team at partner@gettransfer.com. We'll review everything and get back to you.
Best regards,
Carrier Care Center, GetTransfer.com

James Broers
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UPDATE: GetTransfer has publicly acknowledged that they have lost the trust of drivers and claims they are improving. Yet every time I email, I now get what appears to be an AI-generated response telling me how things have improved, while still giving me no payment date and no payment. My payment is now over 6 months overdue. Saying you've improved means nothing if you still don't pay the drivers you owe.
14 people found this review helpful
GetTransfer
April 20, 2026
Dear Partner,
Thank you for your feedback! We would like to improve the experience of drivers, so we need some additional information for that. Please write in more detail about what happened to our support service at: partner@gettransfer.com We will check all the information and get back to you with an answer.
Carrier Care Center, GetTransfer.com