Cityhop

3.6
696 reviews
10K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image

About this app

With Cityhop car share you have any vehicle type you could want in convenient locations. Simply download the app, reserve a vehicle, and unlock with your phone - no paperwork and no waiting around. Cityhop takes care of fuel, insurance and parking, simply book by the hour or day - its that easy.
Updated on
Oct 29, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.6
690 reviews
Pankaj Maurya
November 11, 2023
Soo frustrating. I booked three times, and they automatically cancel it just before pickup I had enough funds in my bank account, and even after spending 30 minutes to clear the funds, Van was unable to lock through the app. I was on the call with the operator for a long time to unlock the van. On top of that, when I returned the van, it was unable to lock through the app again. It was after hours. DON'T BOTHER USING THIS APP.
13 people found this review helpful
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Cityhop
November 6, 2023
Hi Pankaj, thanks for the message. You have to have funds available for the rental to go through, our team can see you were notified of this several times. If you didn't recieve any email or sms message can you please let us know and we can look further into this? Many thanks
Erin Keenan
January 14, 2024
Pretty good overall. My only suggestion would be to make it easier to know when certain cars (like cargo vans) are actually available, rather than having to insert proposed times and be told, sorry it's booked then. Every time you want to search a new day, the timing also resets to 12am, so it's admin heavy to try to search availability over several days. That's all, it's otherwise pretty good.
12 people found this review helpful
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Ioan Chidgey
December 4, 2024
The service is great, the accessibility of the vehicles is great, the app itself isn't great and pretty buggy. Timed out on me a few times, would wig out and close itself without warning, wouldn't finish the ride and then said my return was overdue for a few minutes (ride finalised while i was on the phone to support team roughly 10 minutes after), also flagged my partners driving licence as out of date when it wasn't... Will defo use again, but the app could use some fine tuning
1 person found this review helpful
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What’s new

Updated UI including more convenient lock/unlock buttons for customer rentals.

App support

Phone number
+6493745081
About the developer
KINTO NEW ZEALAND LIMITED
info@cityhop.co.nz
3rd Floor, The Toyota Building, The Millenium Centre 602 Great South Rd Greenlane Auckland 1546 New Zealand
+64 27 350 8689

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