1. Raise Service Request:
- Quickly submit service requests with relevant details.
- Streamlined process for efficient logging of issues.
2. Manage Service Request:
- Track and view the status of your service requests in real-time.
- Access detailed information on assigned technicians and expected resolution times.
3. Work Progress Update:
- Receive timely updates on the progress of your service requests.
- Stay informed about any changes or developments in the resolution process.
4. Daily Report Update:
- Concise daily summaries of all service requests and their status.
- Easily review completed tasks, pending issues, and upcoming activities.
Komax Engineer App:
- Empowering users to effortlessly engage with service requests.
- Enhancing transparency and communication in the service resolution workflow.
- Optimising daily operations through streamlined reporting and progress tracking.
Komax Engineer Streamline service requests, track progress.