Citi Handlowy

Bank Handlowy w Warszawie S.A.

About this app

Citi Mobile® allows you to manage finances, wherever you are, whenever you want.
Your transactions are safe thanks to mobile authorization with Citi Mobile Token Pin and push notifications which inform you about every operation on your account or card.

You can log in to the app by entering Citibank Online username and password or using the fingerprint. Users who have not previously used our online banking can register directly in Citi Mobile.

Selected functionalities:

Personal account:
- possibility to activate new card
- possibility to view account numbers
- ability to set or change PIN
- possibility to pay with BLIK
- Citi Kantor - currency exchange platform
- information about account balance, access to transaction history
- possibility to order any transfers
- the Citi Global Wallet service thanks to which the debit card will select the transaction currency by itself when paying online or abroad
- possibility to open foreign currency accounts in 13 currencies
- term deposit management

Credit card:
- possibility to activate a new card
- possibility to view account number
- possibility to activate and use electronic credit card before the physical version arrives (for new customers only)
- ability to set or change PIN
- possibility to pay with BLIK
- information on available credit and balance
- access to transaction history
- access to PDF statements for the last 12 months
- cash transfers to defined and new domestic payees
- card debt repayment

The use of this Citi Mobile application is for the consumer banking customers of Bank Handlowy w Warszawie S.A. only. Content provided via application is not specifically created for any territory other than where Bank Handlowy w Warszawie S.A operates/is licensed to operate.

The material does not constitute an offer within the meaning of Art. 66 of the Civil Code.

Bank Handlowy w Warszawie S.A. Citi and Citi Handlowy are registered trademarks of Citigroup Inc., used under license.

Ratings and reviews

This app is a reason why I resigned from Citi Handlowy. It is a pure joke. Same as an activation process inside that have wrong label for fields as month and day. Just because of that you need to pay for a phone service or wait 24h to try again. Yeah.... I figured it out that when I enter month in a day field and day in a month field I will not have "wrong data" error. Great job! Never again Citi! I'm already gone. Bye!

Like all the features so far. Kindly add the possibility to view/copy account number and other basic details from the app. This is needed when someone has to send money with more than blik limits. Update: Hi, please increase the BLIK limits. Many banks have the possibility of 2000-5000 PLN but Citi still allows only 500.

The app frequently freezes. User experience is poor because finding things is extremely difficult and counterintuitive.

What’s new

We have made minor improvements to our mobile application to make it even more convenient for you to use.