3.5
17.1K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Citi Mobile® allows you to manage finances, wherever you are, whenever you want.
Your transactions are safe thanks to mobile authorization with Citi Mobile Token Pin and push notifications which inform you about every operation on your account or card.

You can log in to the app by entering Citibank Online username and password or using the fingerprint. Users who have not previously used our online banking can register directly in Citi Mobile.

Selected functionalities:

Personal account:
- possibility to activate new card
- possibility to view account numbers
- ability to set or change PIN
- possibility to pay with BLIK
- Citi Kantor - currency exchange platform
- information about account balance, access to transaction history
- possibility to order any transfers
- the Citi Global Wallet service thanks to which the debit card will select the transaction currency by itself when paying online or abroad
- possibility to open foreign currency accounts in 13 currencies
- term deposit management

Credit card:
- possibility to activate a new card
- possibility to view account number
- possibility to activate and use electronic credit card before the physical version arrives (for new customers only)
- ability to set or change PIN
- possibility to pay with BLIK
- information on available credit and balance
- access to transaction history
- access to PDF statements for the last 12 months
- cash transfers to defined and new domestic payees
- card debt repayment

The use of this Citi Mobile application is for the consumer banking customers of Bank Handlowy w Warszawie S.A. only. Content provided via application is not specifically created for any territory other than where Bank Handlowy w Warszawie S.A operates/is licensed to operate.

The material does not constitute an offer within the meaning of Art. 66 of the Civil Code.

Bank Handlowy w Warszawie S.A. Citi and Citi Handlowy are registered trademarks of Citigroup Inc., used under license.
Updated on
26 Feb 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.5
16.9K reviews
Piotr Wróbel
9 May 2024
App often asks for password (instead of fingerprint), which doesn't happen in other banking apps. It is impossible to leave the app using back button. There is no option to set a recipient as trusted to exclude transfers to them from the limit, which would allow the user to set lower general limit.
Did you find this helpful?
Bank Handlowy w Warszawie S.A.
10 May 2024
Piotr, thank you for all your comments, we are constantly working on the development of our application, so we will take it into account :)
Maciej (MW)
4 March 2024
App is closing after few seconds... Cannot log in. Reinstalling didn't help. I have contacted app and even online banking support, but without response. Using such a terrible and constantly breaking application in these uncertain times is dooming yourself to problems and loss of access to your funds. I won't leave any money in this bank. In effect I'm closing my account.
2 people found this review helpful
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Bank Handlowy w Warszawie S.A.
4 March 2024
Maciej, przepraszamy za niedogodności. Prosimy o kontakt w tej sprawie za pośrednictwem Citibank Phone - zweryfikujemy sytuacje i postaramy się pomóc.
Robert Żegleń
25 December 2023
Even thoug I'm long term Citibank customer and really like other services, the application is still not even trying to keep up with the competition. After comparing stability, usability and features of mobile apps and web access of other banks I'm now starting to switch to different bank. Not sure if every bank has much better app, but these few have done it significantly better: PKO BP, Credit Agricole and BNP Paribas. Each one not only has more features and services, but are more stable.
4 people found this review helpful
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Bank Handlowy w Warszawie S.A.
13 February 2022
Thank you for your opinion and sorry for the inconvenience. Please, reinstall the app, and if that doesn't help, please submit a ticket through Citibank Online - we'll check it out.

What's new

We are altering our application and introducing improvements to make it more convenient for you to use.

App support