3.7
13.5K reviews
100K+
Downloads
Content rating
Everyone
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About this app

The Citi Mobile® application allows you to manage your finances, wherever you are, whenever you want. Intuitive navigation provides convenient access to all your personal accounts and credit cards.

You can log in to the app by entering your Citibank Online username and password or using the fingerprint feature, which allows for quick view of your accounts. Users who have not previously used our online banking can register directly in Citi Mobile®.
Additionally the app allows for the mobile authorisation with Citi Mobile Token.

A list of functionalities available in the Citi Mobile® application:
Personal account:
- Citi Kantor - a convenient currency exchange platform
- information about account balance, access to transaction history
- transfers between own and external accounts, foreign and currency transfers, including Express Elixir transfers and transfers to the Tax Office
- the Citi Global Wallet service thanks to which the debit card will select the transaction currency by itself when paying online or abroad without having to switch the card to a foreign currency account
- possibility to open foreign currency accounts as part of the Citi Global Wallet service
- possibility to activate a new card
- deposit management

Credit card:
- possibility to activate a new card,
- ability to set or change PIN,
- list of transactions and information on available credit and balances,
- access to transaction history,
- access to PDF statements for the last 12 months,
- cash transfers to defined and new domestic payees,
- card debt repayment,
- loan from the card in a fast online process,
- possibility of converting into instalments a part of your outstanding balance or transactions above PLN 100, carried out with a credit card (EIR: 20,74%).

The use of this Citi Mobile application is for the consumer banking customers of Bank Handlowy w Warszawie S.A. only. Content provided via this Citi Mobile application is not specifically created for any territory other than where Bank Handlowy w Warszawie S.A operates/is licensed to operate.
Updated on
24 Nov 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
Data can’t be deleted
3.7
13.5K reviews
Kamil Homernik
2 December 2022
Horrible UX - the app is very hard to use. Lack of 'go back' functionality under the back button and no feedback (even visual) while typing and clicking
1 person found this review helpful
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Bank Handlowy w Warszawie S.A.
2 December 2022
Thank you for your opinion. We trying to constantly improve our app, so all comments are very important to us! In case of technical problem, please contatct us via Citibank Online.
Dolph Ramolotsi
25 January 2023
Excellent online banking system. User-friendly and extremely reliable and secured.
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Bank Handlowy w Warszawie S.A.
25 January 2023
Dolph, thank you very much for your opinion :)
Albert Bundy
21 May 2020
Probably one of the worst and most buggy banking apps I've ever used. Crashes 90% of the time, won't let you login, doesnt show menu options etc. I've uninstalled and reinstalled it and no better. Can't believe that a major bank can release something so bad. It's no wonder Revolut is taking off. Light years ahead of this. Come on...surely you can do better than this Citi!
19 people found this review helpful
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Bank Handlowy w Warszawie S.A.
21 May 2020
Thank you for your opinion - thanks to it we can constantly improve and develop our application. If reinstallation does not help, we apologize for the inconvenience - please, contact us via Citibank Online . We will check it.

What's new

We have made minor improvements to our mobile application to make it even more convenient for you to use. The latest version introduces the ability to manage BLIK limits.