민원메이트

유주명

About this app

Minwon Mate is a dedicated civil affairs assistance app. When customers seek to resolve disadvantages or receive benefits from administrative agencies, public institutions, or local governments, an administrative clerk provides free consultations to advise customers on the most effective response options. Upon request, the app also assists with the preparation and submission of civil affairs documents, including applications, reports, and permits.

Even complex situations are presented in a detailed and objective manner through step-by-step clicks or simple descriptions within the app. Upon leaving your contact information, a free consultation is provided, typically within 20 minutes, during business hours (9:00 AM - 6:00 PM).

Upon request, the app also offers paid consultations and assistance with the preparation and submission of civil affairs documents, applications, reports, and permits. - This is helpful for:
* Those who need to respond to administrative penalties, dispositions, or demands.
* Those preparing applications for benefits such as subsidies, grants, or policy funds.
* Those who need to prepare or supplement documents such as reports, registrations, permits, or qualifications.
* Those who require formal written submissions such as information disclosure requests, petitions, and objections.
- Key Features
* Customers can express their issues specifically and objectively through step-by-step clicks or simple entries. * Free 20-minute consultation (during business hours): Leave your phone number and requested appointment time, and a certified administrative officer will call you to provide a free consultation to resolve your issue. * Document preparation or submission: Collect necessary materials, prepare documents, and submit online or offline. * Progress notifications: Send phone calls or text messages to clients to provide status updates on each stage, including receipt, supplementation, and results. * Non-face-to-face consultations: Provide quick and convenient consultations over the phone without a physical visit. - Trusted expertise. - 27 years of experience at the Board of Audit and Inspection, ensuring a deep understanding of administrative agencies and civil complaints. - User flow. * Check in the app and fill out a brief form → 2) Enter your phone number → 3) Free interview (approximately 20 minutes during business hours) → 4) If the customer requests an additional interview or agency service, we will provide information on costs and scope and sign a contract → 5) Execute the additional interview or agency service → 6) Notify the progress and results. - Fees. * Free: Call within 20 minutes. Consultation (Business Hours),
* Paid: In-depth consultation by phone, various services such as document preparation, filing, and submission (individual guidance depending on the difficulty and scope of the case)
- Frequently Asked Questions (FAQ)
Q. Is this an official government/local government app?
A. No. Minwon Mate is a service provided by a private administrative law firm.
Q. Do you also provide legal advice or litigation representation?
A. We do not provide legal advice or litigation representation services. However, we provide information through face-to-face interviews and assist with document preparation and submission for civil complaints.
Q. Are results guaranteed?
A. Final decisions by administrative agencies are made independently and independently, so we cannot guarantee results. However, we do our best to provide key information and provide various services to help clients achieve their intended goals as efficiently as possible and to avoid unnecessary waste of time and effort.
- Personal Information Protection
* We collect only the minimum information, such as phone number and name, and do not use it for any purpose other than consultation or agency purposes. For more information, please see our Privacy Policy.
* Privacy Policy: https://your-domain.kr/privacy (replacement required)
- Notice
* This app is not a government agency and is not affiliated with or sponsored by any government agency or public institution.
* The service is provided by the U&U Administrative Scrivener Office.
- Available Hours: 9:00 AM - 6:00 PM (including public holidays)