A Google user
Its frustrating that i cant see what my actual high speed usage is. App shows unlimited, phone shows near usage limit and then boom! My data gets WAY restricted. I appreciate the price point...but if you could just be more transparent about the actual high speed data usage that would be ... appreciated.
11 people found this review helpful
i-wireless corporate
February 18, 2020
Thanks Scott for your feedback! Wanted to let you know we've updated the app to display the actual high speed data available! Grab the latest update and thanks again for using Kroger Wireless!
Helen Clapp
I decided to try the mobile app after I kept getting error messages when trying to log in to my account online, unfortunately the mobile app won't open on my phone so I have no way to use my points balance to renew my plan. I've been using iWireless for years but since the "name change" I've had nothing but problems. I have a phone that I can't use and a points balance that will expire so I guess I won't be using Kroger Wireless anymore. I'm not sure why they can't get the website AND mobile app fixed so people can use it. I don't have time to sit and wait on the phone for someone to add my points to my account each month, that's if you can understand the person once you get a live person on the phone. The mobile app was pretty much my last resort and it won't open!
10 people found this review helpful
S Lund
This phone service had been great until last month when i received no phone service after paying for my monthly renewal with credit card. Calling customer service was useless as it was endless music without an agent. I had to quickly find a new phone service. A refund did occur finally. Terrible service.
5 people found this review helpful