K-Service

Kubota Tractor Corporation

About this app

At Kubota Tractor Corporation we created this app with you in mind. The K-Service App was beta tested by 500 users over a 6 month period. As a result, the design and functionality mirrors use out in the field making the K-Service App even more powerful.
The K-Service App leverages recent Kubota Service technology enhancements and puts them in the hands of Kubota dealers, technicians, salesmen, field service representatives, and many others involved with the sales and maintenance of Kubota equipment. The K-Service App provides 24/7 access to Kubota support from anywhere.
Main app features include:
• Access to the Kubota’s Knowledge Advanced – search Bulletins, Manuals, and general answers that Kubota’s technical support team updates daily.
• General Support – One touch calling, machine lookups, and view your dealership’s open cases with Kubota’s TSC group.

  • Call Support – One touch calling! If you have an open case, you can fast track support from our TSC group.
  • Machine Search - Get information about any Kubota unit that is in our K-Warranty system – old or new – including open campaigns, existing warranty claims and open TSC cases on specific units.
  • Cases – Create, review, edit any of your dealership’s open cases. Uploading pictures is much simpler now leveraging your gallery. .

• Alerts – Get immediate notifications from Kubota right to your mobile device by allowing push notifications.
To use the K-Service App users must have an updated and active Kubotalink login and password. If you just got your Kubotalink account, log into https://w3.kubotalink.com/eLogin/login.jsp and update your password. If you are already using Kubotalink then you are good to go!

Ratings and reviews

Never ever works. I'm a field tech at a dealership and I've emailed support 3 times and have never had a response.

Worked fine, suddenly useless. With the new update suddenly all the links to do anything send you out of the app to the Internet. Absolute abysmal sign-in process and PDI causes issues and it's asking for a Youreka licence now. Absolutely stupid. Update 10/23: PDI is now in-app again, but does not have QR scan for unit entry, and telematics IMEI scanner now just does not work. Good job, K. You took something that worked and broke it.

Would rate it with negative stars if I could. Support tab no longer shows telematics install. Have to Uninstall and then try to reinstall with hopes it might work. Service certification mandates that every unit with telematics is activated but the manufacturer cannot keep an app working correctly to be able to complete this.

What's new

Added
- Quality Reports
- My Dealer Contacts
- Improved Manuals UI
- Improved Warranty UI