
Damion Fragoso
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the app looks good and runs but doesn't give you accurate billing information. I paid my bill and it still says that I owe money. Meanwhile if I go to the website all you see is zeros because I paid the bill. Then on the app you also can only pay one bill at a time instead of paying all the bills at the same time in one transaction. After you pay a bill, there's no notice of pending transactions, so you can't even see that the system has registered your transaction.
3 people found this review helpful

Stacey Evans
It's very easy to use, especially to pay my gas and electric bills. However, I'm on a payment plan with both electric and gas. I'm supposed to be getting a certain amount of money paid into my balance through Eversource and can't find a way to see how much Eversource paid towards balance. Other than that, I can see my monthly statements and their due dates, which is very convenient, especially since I went paperless. It doesn't make you open a PDF like my bank statements, for example.
26 people found this review helpful

Kyle Potter
Push notifications for "Statement Ready" do not work. I checked my phone settings and do have notifications allowed, and have the push notifications selected in the app. My bill was produced yesterday and I haven't gotten a notification. I just turned on the "Payment Reminder" push notification, but I'd like to be alerted the day that a bill is first available.
11 people found this review helpful