KulpunAi is a mobile app for support teams that allows them to manage customer requests directly from their smartphone.
KEY FEATURES:
• Conversation Management - View, respond, and manage customer requests in real time
• Team Collaboration - Leave private notes for colleagues, assign conversations to agents
• Instant Notifications - Receive push notifications about new messages and events
• Quick Replies - Use macros and canned responses to speed up your work
• Media - Send and receive images, videos, audio messages, and documents
• Audio Recording - Record voice messages directly in the chat
• Filtering - Sort conversations by status, channel, and assigned agent
• Multi-Account - Switch between multiple organizations
• Availability Status - Manage your status: online, offline, busy, away
• Support for 46+ languages
KulpunAi is a mobile companion for the KulpunAi customer support platform. Stay connected with your customers, no matter where you are.
To use the application, you need an account on the KulpunAi platform.
Manage customer requests on the go.