KulpunAi is a mobile app for support teams that allows them to manage customer requests directly from their smartphone.
KEY FEATURES:
• Conversation Management - View, respond, and manage customer requests in real time
• Team Collaboration - Leave private notes for colleagues, assign conversations to agents
• Instant Notifications - Receive push notifications about new messages and events
• Quick Replies - Use macros and canned responses to speed up your work
• Media - Send and receive images, videos, audio messages, and documents
• Audio Recording - Record voice messages directly in the chat
• Filtering - Sort conversations by status, channel, and assigned agent
• Multi-Account - Switch between multiple organizations
• Availability Status - Manage your status: online, offline, busy, away
• Support for 46+ languages
KulpunAi is a mobile companion for the KulpunAi customer support platform. Stay connected with your customers, no matter where you are.
To use the application, you need an account on the KulpunAi platform.