I hardly give negative reviews but this has to come truthfully. I had a very terrible experience. My transaction with them was done very unprofessionally. Rider picked up my laptop at 9:42am and delivered 6 hours later at 3:30pm (against a 42minutes promise to deliver) This happened despite series of calls to follow up. Quick indeed? Customer service was very helpless to salvage the situation. Use them at your peril!
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A lot of things just frustrate me when I use the app. I can't add my card, I keep getting debited for every attempt and not one of those attempt is successful. Linking my paga account doesn't work too. I can't schedule a delivery, it force closes the app. Even when I schedule for immediate pickup, I end up with canceled order.
71 people found this review helpful
I see people complaining but my own experience was actually good. All my order has been picked in time and delivered almost immediately and i added my card seamlessly. After trying so many apps this one stands out in prompt delivery, professionalism and price. Kudos to the team
3 people found this review helpful