Genuineserve Employee

Laabam One Business Solutions Private Limited

About this app

Genuineserve Employee is the essential app for our skilled technicians and staff at the BOSCH Authorized Service Centre, enabling efficient management of automotive electrical repairs with over 35 years of proven expertise. Specializing in components like Starter Motors, Alternators, A/C Compressors, Blower Motors, and EPS Steering Columns, this app supports our in-house team in delivering ISO 9001:2015 certified quality services for all vehicle makes and models.

Key Features:
- Workflow Management: Assign and track repair tasks from diagnosis to final testing, with step-by-step checklists for consistency and accuracy.
- Diagnostic Tools Integration: Upload photos and reports from computerized digital test benches, sharing real-time insights with customers for quote approvals.
- Inventory & Parts Tracking: Monitor stock of OE-recon parts from brands like Bosch, SEG, Valeo, Lucas-TVS, Delco Remy, Denso, and Mitsubishi, ensuring quick turnaround times.
- Collaboration Hub: Communicate with drivers, customers, and other staff via in-app chat for seamless coordination on pickups, deliveries, and service updates.
- Quality Assurance Logging: Document every step of the repair process, including testing results and compliance checks, to maintain our high standards of reliability.
- Performance Analytics: Review personal and team metrics, such as repair completion rates and customer feedback, to foster continuous improvement.
- Training & Resources: Access guides on advanced servicing techniques for large electric motors, generators, and servo motors, keeping skills up-to-date.
- Secure Access: Role-based permissions ensure data privacy, with encrypted handling of customer and repair information.

By empowering our employees with cutting-edge tools, Genuineserve Employee enhances operational efficiency and upholds our reputation for exceptional automotive solutions. This app is exclusively for Genuineserve staff – optimize your workday and contribute to customer trust. Visit www.genuineserve.com for more or reach out at [phone].