Labeeq

Ahmed Abdelnaby

About this app

Labeeq brings your customer conversations from WhatsApp, Instagram, Messenger, email and more into one shared inbox, with your contacts, orders and AI agents
beside them. This app puts that workspace on your phone.

REPLY FROM ANYWHERE
• One inbox for every channel your team has connected
• Text, photos, files and voice notes
• Approved WhatsApp templates when the 24-hour window is closed
• Private notes and mentions for your teammates
• Assign, snooze and close conversations

KNOW YOUR CUSTOMERS
• Contacts and companies with their full history
• Labels, lifecycle stages and custom fields
• Add contacts by hand or bring them in from your phone

TAKE ORDERS
• Create an order in a few steps, from a chat or on its own
• Follow each order from new to delivered
• Share a receipt with the customer

LET AI HELP
• AI agents answer customers from your own knowledge
• Add knowledge from text, files or a photo
• Test an agent before it talks to customers

AUTOMATE THE ROUTINE
• Flows that greet new customers, route chats and follow up
• Buttons, branches and AI steps in one flow

STAY ON TOP OF THE DAY
• A Today screen with what needs you now
• Reports on conversations, team, orders and AI
• Notifications for new messages and assignments

BUILT FOR TEAMS
• Several workspaces under one account
• Roles and permissions for each teammate
• Arabic and English, light and dark

You need a Labeeq account to use the app. Create one in the app or at labeeq.com.

What’s new

First release of Labeeq on Google Play:
- One inbox for WhatsApp, Instagram, Messenger, Telegram and website chat
- Contacts, deals, orders and reports
- AI agents that reply to customers and hand over to your team
- Create, publish and schedule social posts