5+
Downloads
Content rating
Teen
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About this app

LBDesk is an AI-powered omnichannel platform that centralizes customer service in one place: WhatsApp, Instagram, Facebook Messenger, and webchat. It combines LiaDesk (our intelligent agent) with your human team to deliver responses in seconds, 24/7, with a consistent, scalable experience.

What you can do with LBDesk:
- Manage conversations from multiple channels in a single inbox.
- Reply instantly with LiaDesk (AI agent), trained on your website and documents (no complex technical setup).
- Collaborate as a team from the mobile app, wherever you are.
- Operate on secure, flexible cloud infrastructure (AWS).

Key benefits:
- Faster: immediate, consistent support across all channels.
- More efficient: reduced operational load and cost savings (up to 60% in support, according to our value proposition).
- Scalable: from a hair salon to a large tech enterprise.
- Multilingual, with real-time reports for informed decisions.

Common use cases:
- Restaurants: reservations and orders via WhatsApp.
- Clinics: appointment confirmations and reminders.
- E-commerce: stock/shipping inquiries and cart recovery.
- Agencies: lead filtering and meeting scheduling.

Accessible plans:
From free to advanced enterprise plans, with options that scale as you grow.

Start delivering fast, efficient, 24/7 customer service today with LBDesk and LiaDesk.
Updated on
Oct 21, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Messages
Data is encrypted in transit
You can request that data be deleted

What’s new

Welcome to LBDesk for Android!
- Manage conversations from WhatsApp, Instagram, Facebook Messenger, and webchat all in one place.
- Respond in seconds with LiaDesk, our intelligent agent.
- Receive real-time notifications and assist your customers from anywhere.
- Support for unlimited teams and plans that scale with you.
Start delivering fast, efficient, and 24/7 customer support right from your mobile.