LBDesk

Labrender Group

About this app

LBDesk is an AI-powered omnichannel platform that centralizes customer service in one place: WhatsApp, Instagram, Facebook Messenger, and webchat. It combines LiaDesk (our intelligent agent) with your human team to deliver responses in seconds, 24/7, with a consistent, scalable experience.

What you can do with LBDesk:
- Manage conversations from multiple channels in a single inbox.
- Reply instantly with LiaDesk (AI agent), trained on your website and documents (no complex technical setup).
- Collaborate as a team from the mobile app, wherever you are.
- Operate on secure, flexible cloud infrastructure (AWS).

Key benefits:
- Faster: immediate, consistent support across all channels.
- More efficient: reduced operational load and cost savings (up to 60% in support, according to our value proposition).
- Scalable: from a hair salon to a large tech enterprise.
- Multilingual, with real-time reports for informed decisions.

Common use cases:
- Restaurants: reservations and orders via WhatsApp.
- Clinics: appointment confirmations and reminders.
- E-commerce: stock/shipping inquiries and cart recovery.
- Agencies: lead filtering and meeting scheduling.

Accessible plans:
From free to advanced enterprise plans, with options that scale as you grow.

Start delivering fast, efficient, 24/7 customer service today with LBDesk and LiaDesk.