Eric Bassett
It's a very bad app. 2 devices used to access one doorbell. Sometimes only 1 gets notified, sometimes neither. The communication with the doorbell is laggy. Frequently the unlock just wont work. When I do get alerted I try to see what the alarm is and nothing ever comes up. Sometimes alerts I used to see arent viewable anymore. The alerts turn on my screen and leave it on, forever, which overheats my phone. Since installing my screen randomly stops responding to touch requiring a forced reboot.
1 person found this review helpful
Jerid Minich
It works some days and not others. Programming is easy. Recording, not so much. I've tried motion recording, and recording anytime someone inputs their code. It just records when ever it wants. There is no option to record when the wrong code is entered either. Glad I have nest cameras inside. I give a 3 because it does physically work, and install was easy enough. But the app, not so great
1 person found this review helpful
Joshua Bond
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This product feels like a huge money grab. My apartment complex chose to use a door management system that requires a subscription to use the features. The app is full of popups to get users to pay just so they can use the features of the front door. The door passcodes have to be navigated to and are not immediately available on the main page. The swipe to unlock feature is behind a paywall. A fob and standard call box would have been so much better that this system.
2 people found this review helpful
Hi friend, thanks for your suggestion to enhance our production experience and service.