Damon McIlwee
The app looks like it would be cool, but I cannot get the laser distance measurer to connect and stay connected. It's connected, it's disconnected, it's connected, it's disconnected. And if it does stay connected long enough to try to use it it tells me it is awaiting a mode selection from the device. The device is already in a mode. S22 ultra user. If anyone could help me out with a way to connect and stay connected, that would be great. Already submitted two support tickets to support.
2 people found this review helpful
Alex Lott
App crashes everytime I click the sign up button on the first page that pulls up in the app. Please fix and let me know when it's fixed. I love all Toughbuilt products
Timothy Brake
This was hands down the worst experience I've ever had with anything tool related. So much so I threw out ALL of the toughbuilt products I own. Form my level to this laser( 10 total tools), I WILL NEVER PURCHASE ANOTHER TOUGHBUILT PRODUCT FOR AS LONG AS I LIVE. It's a shame, too, because your hand tools are good, but if i'm going to give someone money, I expect the thing I paid for to work. In short, don't buy the laser. Don't download the app Don't buy their tools They are Thieves.
Toughbuilt Industries, Inc.
February 26, 2024
Apologies for any difficulties you experienced with the setup.
We have an updated version of the application that you can find on this link: https://play.google.com/store/apps/details?id=com.tbconnectv2
If you have any questions for us in the future, please don't hesitate to connect with us at customerservice@toughbuilt.com.