Launch Credit Union

4.8
3.75K reviews
10K+
Downloads
Content rating
Everyone
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About this app

Our vision at Launch is to be our members primary financial institution. To help us achieve this, the Launch Credit Union mobile app allows you to bank when it is convenient for you, 24/7. Our mobile app is fast and free to all Launch CU Digital Banking users.
Updated on
May 22, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info and Contacts
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.8
3.66K reviews
J H
December 12, 2023
Was working fine for a bit but now the Zelle feature doesn't work every other day. Went down 3 times this week!! It basically works whenever it wants to, but the last few days, I keep getting an error message. I even tried the online version and same issue. Can't even transfer or receive money now. I have a pending transfer coming in and I need to send money to 3 people and can't. very annoying!!!! Fix ASAP or just remove the zelle feature from the app so I can just use the Zelle app directly.
4 people found this review helpful
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James Peek
October 27, 2023
Every time they upgrade/'improve' the software, everything gets borked up. All the user categories get erased, and you have to start over from as far back in your account history that hasn't been archived correcting the categories. The 'AI' Bot has the memory/accuracy of a 5 year old. Even using their Bill Pay miscategorizes payments as a 'check' instead of the payee if they don't take electronic payments. I have to go online to correct such payments as the AI doesn't learn from prior ones.
5 people found this review helpful
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Amy Crawford
June 29, 2022
The app categorizes the transactions for you (would be helpful if it categorized them correctly) then it won't let you manually change it. It also doesn't let you set your account preferences to see certain accounts first. So if you have multiple accounts you'll have to scroll all the to the bottom to see said certain account. It'd be nice to be able to adjust that like you could with the other app. Another MAJOR issue is the app crashes during mobile deposits! You can't see pending transactions
18 people found this review helpful
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What's new

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.