Launch Credit Union

Launch Credit Union

About this app

Our vision at Launch is to be our members primary financial institution. To help us achieve this, the Launch Credit Union mobile app allows you to bank when it is convenient for you, 24/7. Our mobile app is fast and free to all Launch CU Digital Banking users.

Ratings and reviews

Every time they upgrade/'improve' the software, everything gets borked up. All the user categories get erased, and you have to start over from as far back in your account history that hasn't been archived correcting the categories. The 'AI' Bot has the memory/accuracy of a 5 year old. Even using their Bill Pay miscategorizes payments as a 'check' instead of the payee if they don't take electronic payments. I have to go online to correct such payments as the AI doesn't learn from prior ones.

Was working fine for a bit but now the Zelle feature doesn't work every other day. Went down 3 times this week!! It basically works whenever it wants to, but the last few days, I keep getting an error message. I even tried the online version and same issue. Can't even transfer or receive money now. I have a pending transfer coming in and I need to send money to 3 people and can't. very annoying!!!! Fix ASAP or just remove the zelle feature from the app so I can just use the Zelle app directly.

Had to use web to login for first time. New web portal and app are absolute TRASH! The app is just an encased web browser, not a stand alone app. It basically just adds a banking weblink to your mobile device. Just use the web instead, unless you want a limited and more dysfunction experience. The web portal too is garbage though. I mean, the accounts still have nicknames, but users can't edit them, so all savings accounts are just 'Savings' and some numbers! Like who memorizes the numbers?

What’s new

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.