LAUNCH Servicing

2.4
60 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Manage your student loans simply and confidently right from your mobile phone. The Launch app allows you to view your monthly statements, make payments, update your contact information and much more.

FEATURES
• View your monthly statements and payment history
• Make a one-time payment or setup recurring payments
• Setup and manage your bank accounts
• View a summary of your loan accounts
• Check loan balances, interest rates, outstanding principal and interest
• Update your contact information
• Contact the Launch Team via phone or email

CREATE YOUR ACCOUNT
If you’re already registered on the Launch Servicing Borrower Portal, just login to the mobile app using your existing user credentials. Your co-signer can also login and manage accounts.

Activate Biometric Login to log in even faster!

Your information is secure and we take the protection of your account very seriously.
Updated on
Jan 20, 2021

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
2.4
60 reviews
Rukshan Uddin
June 24, 2022
Can't login to app with working credentials. Very annoying. Terrible UX. After entering password, it tells me "Username or password invalid. Attempt has been logged." It is clearly the right username and password, I logged in on the browser with it. Update: Apparently app is not available for ISA customers. Probably shouldn't market it to ISA customers then. I've added a star for a response. But until Launch stops telling me to use it, in ISA payment emails, I'll rate the app as broken.
3 people found this review helpful
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Launch Servicing, LLC.
June 24, 2022
Hi Rukshan- Thank-you for taking to time to write a review, we greatly appreciate your feedback. While our mobile app is not available for ISA accounts, you may access your ISA account securely from your mobile device by going to our URL, https://www.launchservicing.com, and logging in through the ISA Login. Thank-you!
A Google user
April 16, 2020
The app itself is getting 4 stars, as it is very easy to use and very self explanatory. I have had a much easier time paying my loan with this app. What's getting the 5 stars is the tech support I received when the app started giving me trouble. I had one specific person helping me with my situation but an entire team working to get this app back up and running smoothly. So thank you.
3 people found this review helpful
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A Google user
April 22, 2020
App crashes at every login. Unusable! Edit: the support team worked with me and helped get things going. I am now able to log in with no errors and they pushed out a fix quite quickly! Thank you Launch Support!
1 person found this review helpful
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Launch Servicing, LLC.
April 22, 2020
Thank you for your feedback. The issue is resolved in the latest release v.2.6.0. Please feel free to reinstall the app.

What's new

UI Improvements