
Kevin Ackerman
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No way to contact support, account requires info not necessary for a load of wash, they provide wifi but it takes 5+ minutes to install the app due to slowness. I had created an account in the past but don't have those credentials anymore, but it also won't let me use my phone number for a new account or recover my account with my phone number. All of this when they shouldn't need a phone in the first place. Also requires camera for QA and mine is broken. Also doesn't let you use on VPN.
1 person found this review helpful
Lava Fácil Autoservicio Limitada
September 20, 2024
Hello Kevin, please reach out to autoservicio@lavafacil.com to help you.

Joseph Loaiza
Some texts don't work with dark mode, they use a white font over a white background. This happens with the "..." (More) option, and the guides text. There should be an explicit message saying the confirmation code will be sent to the email, not as sms; this is confusing as you ask for both data.
1 person found this review helpful
Lava Fácil Autoservicio Limitada
September 20, 2021
Dear Joseph, thank you for your feedback. We will be addressing it in the upcoming updates.

A Google user
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Does not work with US phone numbers. Everytime you enter the country code, +1, and attempt to sign up for an account, the app will force close and you won't be able to create an account. Fails to load US flag as they described in other negative reviews
5 people found this review helpful