
Thomas Pepper
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Had this controller for 2 years and worked great,then this year along come this upgraded version and now I can't adjust the brake settings so now it is set at 50 half of the 100 max settings, tried to adjust it down to 20 or 25, there is no button to apply so when I push the back arrow the settings is still 50. So now the trailer brakes lock up every time I apply the vehicle brakes, very frustrating.
3 people found this review helpful

S
I've used this app with my brake controller for several years, without any issue. now comes an update that causes the Bluetooth connection to fail when my phone is too far away. EACH time I have to remove the device, add it, and enter the pin. unacceptable. absolutely garbage products from the IT department. I have tried all the steps including another device, with the same results.
7 people found this review helpful

Kari Mortenson
Had an echo brake controller for 2 years. The old app worked great, no issues. This new app is trash. We spent over an hour trying to get the app to connect, did all the toubleshooting steps, and nothing. Had to drive our first trip of the year without a brake controller. After the trip I called the customer service line to try to get help. They said an upcoming update would fix the issue. It's still not fixed - it at least finds the device now, but it won't connect, just sits in pending mode.
38 people found this review helpful
Lippert Components
June 12, 2024
Hello Kari, we apologize for the connectivity issue you are having. Please call 877-287-8634 Mon-Fri, 8a-5p CST or send an email to productsupport@curtgroup.com with details of what problems you are seeing. We look forward to working to get this resolved.