Smart Ticket

LeaderSoft Sistemas Web e App

About this app

To help you take care of your business, we have developed the best system for opening tickets, managing processes and projects, monitoring service and service orders.

Document each step during the evolution of the service by sending emails to everyone involved in the call.

Follow the coach's route from the starting point to your final destination.

Monitoring of calls in real time;
Monitoring planned activities;
Reduction of costs with unnecessary visits;
Immediate response to your client/requester;
Increased credibility and transparency.

What’s new

✅ Ajuste no filtro de status.

✅ Ajuste na listagem de chamados: carregar os chamados do dia e, caso não existam, exibir todos.

✅ Ocultado o botão de bater ponto conforme as permissões do usuário.

✅ Adicionado modal para inserir o tempo gasto em incidentes, requisições e demandas.

✅ No modal de conclusão de chamado, adicionado campo para confirmar o total de tempo gasto.