Leapmotor Partner APP

Leapmotor International J.V.

About this app

Empower your business operations with the Leapmotor Partners app, the essential tool for automotive professionals. Designed specifically for Leapmotor partners (HQ employee, importers, dealers and independent operators), this app offers robust features that streamline diagnostics and enhance technical support, ensuring that you can deliver exceptional service every time.

Key Features:
Remote Diagnose:
Fault Code Search: Quickly identify and resolve vehicle issues by performing fault code searches based on the Vehicle Identification Number (VIN). This feature allows you to access crucial diagnostic information with ease, minimizing downtime and enhancing repair accuracy.
Real-Time Vehicle Signal Data Query: Monitor and analyze real-time vehicle signal data directly from your mobile device. This powerful tool enables precise diagnostics and helps you stay ahead of potential issues.
Technical Support:
Technical Support (Work Order) Management: Simplify the process of managing your requests with our comprehensive Technical Support work order ticket management system. Whether you're dealing with technical assistance, safety issues, incidents, or other concerns, the app allows you to create detailed work orders effortlessly.
Automated Assignment: Each work order is intelligently assigned to the appropriate resolver group based on pre-defined business processes. This ensures that every issue is handled by the right team, enhancing efficiency and response times.
End to end traceability: all information relating to the work order is stored in a single work order which maintains all the history of the ticket automatically.
User-Centric Design:
Intuitive Interface: Navigate the app with ease, thanks to its user-friendly design. Whether you’re accessing diagnostic tools or managing support tickets, the app is designed to deliver a seamless experience.
Customizable Alerts: Stay informed with real-time notifications for work order updates, diagnostic results, and more. Customize alerts to ensure you’re always on top of critical information.