I'm Lebara - Customer area

MASORANGE

About this app

If you’re a Lebara customer then this is your app! You’ll be able to manage your lines from your phone in a simple and understandable way.

Having everything under control has never been easier:
- Your line usage: track your data, calls and SMS usage, check your active add-ons and do everything that you can think of about your lines
- Top up: you can top up your mobile phone from the app

You can also track your balance with an easy-to-use widget.

You just need your mobile phone number and an I'm Lebara password to use the app. If you don’t have a password yet or if you forgot your password, you can get a new one from the app.

Ratings and reviews

it's getting harder and harder to top up each month, why make it so hard?? not a great way to run a business! I'm trying al day to top up and keeps saying error and the lady on your chat service wasn't helpful at all, my GBs run out tomorrow then what do I do?

Been with Lebara nearly 8 years and never had a problem. The plan I am on is great for my needs and costs very little. Good value for money.

In keeping with many reviews, the Lebara network switch and requirement to switch to this app has been badly managed. I followed all instructions but their systems didn't deliver the necessary. I phoned them ( 70 minutes wait) and their agent " sorted everything"; he was happy. They have my payment details; they ran a test and sent me a payment receipt. Since, SMS messages received claiming I haven't set up payment and I have to act. Not my action lacking, it's all Lebara's. Hopelessly poor.