I'm Lebara - Customer area

MASORANGE

About this app

If you’re a Lebara customer then this is your app! You’ll be able to manage your lines from your phone in a simple and understandable way.

Having everything under control has never been easier:
- Your line usage: track your data, calls and SMS usage, check your active add-ons and do everything that you can think of about your lines
- Top up: you can top up your mobile phone from the app

You can also track your balance with an easy-to-use widget.

You just need your mobile phone number and an I'm Lebara password to use the app. If you don’t have a password yet or if you forgot your password, you can get a new one from the app.

Ratings and reviews

app needs an update to open, and the update keeps getting stuck at 99% no matter what i do. ive tried accessing the app one numerous devices, under different WiFi. without access, what good is this app to me? USELESS!

the data so slow like garage. i dont recommend lebara. try other network providers.

In keeping with many reviews, the Lebara network switch and requirement to switch to this app has been badly managed. I followed all instructions but their systems didn't deliver the necessary. I phoned them ( 70 minutes wait) and their agent " sorted everything"; he was happy. They have my payment details; they ran a test and sent me a payment receipt. Since, SMS messages received claiming I haven't set up payment and I have to act. Not my action lacking, it's all Lebara's. Hopelessly poor.