MyLegend

Legend by Suburban

About this app

My Legend is an all-immersive customer experience App designed to provide Legend Fiber customers concierge services. Our app offers a range of features including; subscription management, rewards, customer communication, notifications, complaint and feedback management, installation tracking, incident reporting, and customer data management. Our three main tabs: Concierge, Legend Pay, and Support ensures that customers have access to the stellar experience they deserve and expect.


Key Features
•Pay Subscription
•Track Installation
• Secured system with encryption of private information
• Internal Chat
• Smart Ticket Prioritization
• Ticket creation
• Omni Channel Communication
• Real-time updates and feedback

How to use
Download and install My Legend App
Log in with your user name & password
Resolve: Resolve issues quickly including Loss of service, billing, relocation, subscription and upgrade.
Monitor your Ticket: Monitor the ticket(s) created to resolve all your issues.
Explore: Explore and access all Legend products and services.

What’s new

This update brings a smarter, more responsive AI experience with improved conversational accuracy and personalization. We’ve also fixed a few bugs, refined performance, and made the overall app experience smoother and more intuitive.