Lenovo PC Diagnostics 2.0

Lenovo Inc.

About this app

The Lenovo™ PC Diagnostics 2.0 app is designed to assist users with the display and debug of diagnostic information available on select Lenovo ThinkPad™ models (ThinkPad 13 2nd gen or later) and select ThinkStation™ (models P520, P720, P920). Downloading and launching this application will allow you to acquire the audio tones that are produced by your ThinkPad or ThinkStation when an abnormal or error condition is present. The tones are then translated to a specific error message which will be displayed on your smartphone. The application requires your phone to have an operating system level of Android v12 and above. Operating systems below v4.0.3 will not work with this application.

Ratings and reviews

Tried it on ThinkPads to record SmartBeep tones - this app barely works and has a poor user experience. Often, it detects the tone and just displays asterisks rather than the actual code, or gives a 6 digit code that is not valid. To cause further annoyance, it stops recording audio even before the correct code is determined, or also if the device is rotated while recording. The app gave me the most unhelpful experience trying to diagnose issues on ThinkPads.

As with some others here, mine worked flawlessly, turned on my ThinkPad with the app recording, it picked up the code, told me it was RAM (it was a used motherboard and I hadn't bothered to check if RAM was in it), installed said RAM and problem fixed... still not sure what was wrong with the morse code beeps of the olden days but hey, I guess there's more flexibility with being able to beep out a fully numeric code.

If you cannot do something properly do not do it! The app doe NOT detect any sound. Kept trying multiple times for nothing and it just annoyed my ears with that loud sound. Why do not just make beep codes instead like HP does and make things easier for us? Absolute worst service and useless app.

What’s new

Lenovo PC Diagnostics - new app for ThinkPad and ThinkStation P720, P920 and future P520