Leonardo Remote Support

Leonardo Spa

About this app

Leonardo Remote Support is a collaborative platform allowing field operators to perform maintenance tasks supported by Subject Matter Experts remotely located. It provides technicians and Subject Matter Experts with a series of tools to speed up on-the field collaboration. Maintainers can chat, video call, follow procedures and work instruction, share docs, take photos and send annotations in AR to Subject Matter Experts. Field operators can perform tasks quickly and safely anywhere in the world, reducing Subject Matter Experts business trip.
Leonardo Remote Support increase maintenance effectiveness and efficiency:
• speeds up troubleshooting operations
• reduce the travel costs of experts
• speeds up the technician learning curve in the field
• reduce risk of human errors

What’s new

📚 New way to create activities!

We have introduced a new feature to support your activities: enabled users can now browse the updated Technical Publications and link them directly to the task during its creation. All useful and up-to-date information is available at your fingertips, without having to switch screens.

Thanks for using our app — we keep improving it for you!