AcesseNet

Lia - Atendimento Inteligente

About this app

AcesseNet — Your internet account in the palm of your hand.

With the AcesseNet app, you have complete control over your internet and TV services quickly, simply, and securely, without needing to call or go to a store.

📋 MY ACCOUNT
Access all your contract information in one place:

Contracted plan (internet, TV, telephony, and multimedia)
Contract status
Registration data: name, address, email, and phone number
Customer history since first access

💳 INVOICES AND PAYMENTS
Easily track your billing:

View open, paid, and overdue invoices
Access the barcode and PIX code of each invoice
See the complete payment history
Alerts for invoices nearing their due date

🔧 TECHNICAL SUPPORT
Need a technical visit? Request directly through the app:

Open a Service Order (SO) without leaving home
Describe the problem and choose your preferred date and time for scheduling
Track the history of your calls
🤖 CHAT WITH VIRTUAL ASSISTANT Ask questions, request support, or access your service for the first time with the help of our virtual assistant:

24-hour service available
Password recovery
Guided support for technical problems

🔔 NOTIFICATIONS
Receive important alerts directly on your phone:

Invoice and due date notifications
Technical call updates
Operator announcements

🔒 SECURITY AND PRIVACY
Your data is protected with AES-256 encryption. Access credentials are securely stored locally on the device and are never shared with third parties for commercial purposes.

📱 COMPATIBILITY
Available for Android. Modern interface, with support for dark and light themes, adapted for different screen sizes.

Download now and have AcesseNet with you everywhere!

For support, contact us via the app's chat or through the operator's official channels.

What’s new

Seja bem vindo! Esta é a primeira versão do nosso app.
Este app foi feito pensando em facilitar a sua vida. Colete 2ª via de faturas, abra chamados, verifique e atualize seus dados, tudo isso e muito mais.
Algumas promoções só estão disponíveis no app.

Esperamos que goste!