Salestrail – Sync Calls & Recs

Liid Oy

About this app

Salestrail uses secure on-device automation to detect, log, and sync your SIM and WhatsApp call activity in real time — directly from your device to your CRM or call analytics dashboard. No manual input. No missed calls. No switching apps.

Salestrail monitors call events as they happen on your device and sends them instantly to your CRM or dashboard so your team always has accurate, real-time activity data.

If your Android device includes a built-in call recorder, Salestrail automatically detects and attaches those recordings to the call log — giving you complete insight into both call performance and conversation quality.

🚀 Key Features

Real-Time Call Event Detection
Salestrail uses device automation APIs to detect call events instantly:
- Incoming calls
- Outgoing calls
- Missed calls
- WhatsApp and WhatsApp Business voice calls
These events are captured as they happen and synced securely.


Automatic Call Recording Pickup (Only if Device Supports It)
If your Android device has native, built-in call recording, Salestrail will automatically detect the recording file generated by the system and attach it to the corresponding call log in your CRM or dashboard — in real time.
Salestrail does not initiate recording or modify recordings.
It only detects and attaches files created by the device’s built-in call recorder.


Smart Automation Rules
Choose what gets tracked: call types, SIM card, or time windows. Once configured, Salestrail automates logging so your data flows seamlessly in the background.

CRM Sync
Integrates with Salesforce, HubSpot, Zoho, Microsoft Dynamics, and other platforms to keep your call activity consistent across systems.

Works Offline
If your phone is temporarily offline, Salestrail queues the call events and syncs them automatically when the connection returns.

Permissions & transparency 🌟

Salestrail uses only the permissions needed to perform its core automation features. Without these permissions, the app cannot detect or log calls and attach recordings automatically.

Call Information / Call Logs – Used to detect call events (incoming, outgoing, missed) and sync them as call activities.

Contacts – Used to match numbers with names in your CRM or device contacts for accurate reporting.

File Storage/Read Media Files – One of Salestrail's core functionalities is to pick up call recordings from your device and automatically attach them with the data we store, and hence Salestrail needs this permission. Salestrail does not record audio — it only detects and attaches system-generated recordings to the call log. This requires permission to read the recording file created by the device and pick it up automatically. The use case or Salestrail is device automation and hence call recordings needs to be attached automatically.

Notifications and/or Accessibility (if enabled) – Used only to detect WhatsApp and WhatsApp Business call events for tracking; no message or screen content is ever read or stored.

Network Access – Used to securely sync your call data to the cloud dashboard or CRM.

🌟 Why Teams use Salestrail

Eliminates manual call tracking and data entry
Syncs call events, recordings and performance data instantly
Supports SIM and WhatsApp calls
Works with popular CRMs — no VoIP or new numbers needed
Designed for sales and support teams who work on the go

You remain in full control — permissions can be enabled or disabled at any time.

Ratings and reviews

The only reason I tried it: they promised call recording high quality. Well, it's not. I don't even understand why a voice call has to be recorded in an mp4 video file. I thought high quality would be flac or at least 320kb mp3. Tried all settings. There are much, much better applications than this.

Tell me one single useful thing about this app as a user. Hangs after every call, constantly we have to uninstall and install again. Not logging the calls. Not making the work easy. Instead consuming a hell lot of time. It only resulted in making me less productive in my work !! Kindly think twice about the performance before applying such restrictions on employees.

I have been using the app for about a month bow and I'm very happy with it! It could be great If I could create and update my SF opportunities as well. Anyway, I got it mainly for logging in calls and caller ID to Salesforce and it functions much better than other apps I've tried before. The main benefit it that all calls are being logged in to Salesforce without me opening the app.

What’s new

Hey, this is another update for you!

Fixes for crashes that were introduced in the previous release

Added backsync settings and improved the functionality

Improvements to permission notifications

Fix for 'Internal error' message during onboarding

Other bug fixes and performance improvements