MATES is a comprehensive transport management and job dispatch platform designed specifically for professional chauffeurs, fleet owners, independent drivers, and dispatchers across Australia.
Whether you drive for yourself or manage a fleet of drivers, MATES provides an end-to-end operational tool to streamline your entire job lifecycle—from real-time dispatching and group bidding to live GPS telemetry and automated wallet settlement.
# Key Features:
1. Flexible Group Dispatching & Bidding
- Multiple Group Types: Dispatch and bid across Points-Based Fixed Price, Quotation, and Incremental pricing groups.
- Priority Rankings: Set custom group priorities to ensure unassigned jobs seamlessly route to backup driver pools.
- Fair Bidding Protocol: Automatic cooling-off periods and priority queues keep bidding competitive and equitable for all drivers.
2. Driver & Fleet Management
- Boss & Employee Roles: Connect employee driver accounts directly to an employer's fleet, enabling centralized point sharing, job tracking, and revenue deposits.
- Vehicle Class Filtering: Jobs dynamically match required fleet tiers, including Sedan, SUV, Euro, First Class, Van, Minibus, and Bus.
3. Roger Protocol & Operational Safety
- Roger Confirmation: Timed final-confirmation windows ensure winning drivers lock in job details before assignment.
- Sleeping Hours Protocol: Mandatory pre-trip confirmations protect early-morning bookings, automatically re-dispatching uncovered runs in emergency mode.
4. Live Telemetry & Tracking
- Milestone Execution: Easily transition through ride phases: Proceed, Arrived, En Route (POB), and Completed.
- Real-Time Geolocation: Continuous GPS tracking from departure to drop-off gives dispatchers and clients total transparency.
5. Integrated Wallet & Settlement
- Automated Financial Reconciliation: Clear tracking of job costs, commissions, and cash/card collections.
- Detailed Statements: Transparent ledger statements for both wallet balances and group point allocations.
Note: MATES is a professional operational tool intended for registered transportation providers and independent contractor drivers.
MATES - AU chauffeur network: dispatch, bidding, fleet & live tracking.