3.3
3.02K reviews
100K+
Downloads
Content rating
Everyone
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About this app

LippoInsurance ensures the simplicity of accessing your insurance services with eBenefit. All is accessible from your mobile phone. Medicare customers can access the following features on eBenefit app:
 
1.Cashless & Cardless transaction
2.e-Claim procedure
3.Check your claim status and history
4.Live Chat 24/7
5.Hospital partner list
6.Medicare limit and benefit
7.Handbook and instructional videos
8.Promotion
9.Health Corner
Updated on
Oct 31, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.3
2.98K reviews
Nanda Maulidina
August 24, 2025
why did you put the button for register/activate under my button "back" of my screen? how can I register/activate an account on your application? you can put it in the middle of your page!!
1 person found this review helpful
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Anton Trisno
August 2, 2025
At the products knowledge session is very simple and easy to claim through eclaim feature, however some claim is rejected due to inconsistency reason from the insurance. It's difficult to fulfill the itinerary that's change from time to time and customer have to back and forth hospital just to find the itinerary request from the products. As a customer, I am quite disappointed with it. Also the insurance not collaborate with all hospital at the Batam Indonesia
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Nadia Vandari
July 6, 2021
Register and activate the account, but can't login no matter what. It's always "Oops! Something is wrong. Please try again later." The email and password is right, it's just the apps that is wrong. What good is an app if I can't login and use it at all? 1 star until the issue is fixed
9 people found this review helpful
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LIPPO INSURANCE
July 28, 2021
Yth Ibu Nadia,Terimakasih untuk review-nya, mohon informasinya apakah hingga saat ini masih mengalami kendala akses ebenefit? Jika terdapat kendala pelayanan kembali mohon disampaikan detailnya ke alamat email contactcenter@lippoinsurance.com. Salam, LippoInsurance

What’s new

Hi Folks,

The new release offers new functions in Membership, eClaim, and Provider menu. You will be able to track your insurance usage, download claim confirmation documents directly from the app, and find more information about our partnered health providers.

Update your app to enjoy the latest services.

App support

About the developer
PT. LIPPO GENERAL INSURANCE TBK
myprotection.developer@gmail.com
Lippo Kuningan Building 27 Floor, Unit A & F Jl. HR Rasuna Said Kav.B-12 Kota Administrasi Jakarta Selatan DKI Jakarta 12940 Indonesia
+62 838-7153-5560