LiveCom.Au

LiveCom.Au

About this app

In today’s rapidly evolving digital landscape, no business can afford software that restricts its growth. At LiveCom.Au, We don’t just build applications; we engineer foundational platforms designed to thrive, scale, and adapt to your business’s future needs, without the financial penalty of growth.

Maintenance Ticketing — Submit, track, and resolve work tickets with priority levels (low to critical)
Real-Time Updates — Instant notifications for ticket assignments, comments, and status changes
Multi-Site Support — Manage requests across multiple facility locations, each with floor plans and room codes
Role-Based Access — Separate experiences for customers submitting requests and agents resolving them
Dashboard & Analytics — Live operational metrics and ticket status overview at a glance
Executive Reports — Generate KPI summaries, resolution performance, and contractor reports; export to CSV