Jabra Enhance Select

Jabra Enhance

About this app

The Jabra Enhance Select app gives you full control over your Enhance Select hearing aids – all from your smartphone. Control and customize your hearing aid settings, stream music, take calls, and connect with our US-based Customer Support Team.

Who’s Jabra Enhance? We combine high-tech, medical-grade hearing aids with expert care – all for thousands less than the average national price. Because we believe life is richer when you can hear it. Learn more at www.jabraenhance.com.

TOP APP FEATURES:
Hearing Aid Controls:
Optimize your sound quality for different listening environments by choosing between 4 programs: All-Around, Restaurant, Outdoor, and Music. Easily adjust volume for both ears at the same time or adjust for right and left independently. Want to customize further? Explore more advanced options in Sound Equalizer.

Easy Remote Adjustments:
Customers who have access to our Licensed Audiology Team can request hearing aid sound adjustments any time directly from the app – no more repeated office visits for easy tweaks to your hearing! A licensed hearing professional can adjust your hearing aid programming remotely through the app (like magic). Once your new programming is ready, you’ll download it to your hearing aids and start hearing better right away.

Care Team:
All customers can call our Customer Support Team right from the app for questions, technical support, or troubleshooting. Customers who have access to care can also connect with our Audiology Team via video appointments, or schedule a follow-up at any time.

Help Center:
Learn all about your hearing aids with step-by-step video tutorials and interactive help articles that are curated just for you. If you still need help, we make it easy to get in touch with us.

COMPATIBILITY:
Supported hearing aid models:
Enhance Select 50
Enhance Select 50R
Enhance Select 50R Rx
Enhance Select 100
Enhance Select 200
Enhance Select 200 Rx
Enhance Select 300
Enhance Select 500
Enhance Select 700

App Mobile Device:
Please consult the Jabra Enhance website for up-to-date information about compatible Android devices: www.jabraenhance.com/compatibility.

IMPORTANT MESSAGE REGARDING ANDROID 12 COMPATIBILITY
If your smartphone is on or has been updated to Android 12, you may experience connectivity issues between your hearing aids and smartphone, specifically with one hearing aid disconnecting and not immediately being able to reconnect. For up-to-date information about connectivity issues and general compatibility, please visit our compatibility page at www.jabraenhance.com/compatibility.

Ratings and reviews

Many problems with this App which installed itself without my approval, replacing the Lively app. It has difficulty connecting to my lively pro hearing aid. Finally it connected. However, every few days it asks me to login with my username and password when nothing has changed. If I am not connected to Internet, e.g. when traveling abroad, I am unable to control my hearing aid with the app. I have tried connecting to my hearing aid repeatedly but it is not connecting. This app is no good.

The Jabra Enhance hearing aids are great regarding sound quality & clarity. The one issue I have is that when I retrieve them from their case in the morning to wear for the day, the procedure for connection takes too long and sometimes requires several attempts. Also, sometimes, while connected to my cell phone, they do not work properly with some websites. One or sometimes both hearing aids do not function properly. This could be a software flaw that should be addressed. Overall, great aids!

I have several problems with this app and tech support just says it's my incompatible phone (I've tried 3). So unless you have the approved Samsung or Pixel phone you won't get help. I have used Phonak hearing aids for 6 years and never a problem with their app even with old version of Android. Aids are going back and I'll delete this useless app.

What’s new

With this update, we’ve made important improvements to our Help Center to ensure you get the information needed to be successful with your hearing aids. Specifically, we’ve organized articles by common topics and added keyword search so you can get answers quickly.