Jabra Enhance Select

Jabra Enhance

About this app

The Jabra Enhance Select app gives you full control over your Enhance Select hearing aids – all from your smartphone. Control and customize your hearing aid settings, stream music, take calls, and connect with our US-based Customer Support Team.

Who’s Jabra Enhance? We combine high-tech, medical-grade hearing aids with expert care – all for thousands less than the average national price. Because we believe life is richer when you can hear it. Learn more at www.jabraenhance.com.

TOP APP FEATURES:
Hearing Aid Controls:
Optimize your sound quality for different listening environments by choosing between 4 programs: All-Around, Restaurant, Outdoor, and Music. Easily adjust volume for both ears at the same time or adjust for right and left independently. Want to customize further? Explore more advanced options in Sound Equalizer.

Easy Remote Adjustments:
Customers who have access to our Licensed Audiology Team can request hearing aid sound adjustments any time directly from the app – no more repeated office visits for easy tweaks to your hearing! A licensed hearing professional can adjust your hearing aid programming remotely through the app (like magic). Once your new programming is ready, you’ll download it to your hearing aids and start hearing better right away.

Care Team:
All customers can call our Customer Support Team right from the app for questions, technical support, or troubleshooting. Customers who have access to care can also connect with our Audiology Team via video appointments, or schedule a follow-up at any time.

Help Center:
Learn all about your hearing aids with step-by-step video tutorials and interactive help articles that are curated just for you. If you still need help, we make it easy to get in touch with us.

COMPATIBILITY:
Supported hearing aid models:
Enhance Select 50
Enhance Select 50R
Enhance Select 50R Rx
Enhance Select 100
Enhance Select 200
Enhance Select 200 Rx
Enhance Select 300
Enhance Select 500
Enhance Select 700

App Mobile Device:
Please consult the Jabra Enhance website for up-to-date information about compatible Android devices: www.jabraenhance.com/compatibility.

IMPORTANT MESSAGE REGARDING ANDROID 12 COMPATIBILITY
If your smartphone is on or has been updated to Android 12, you may experience connectivity issues between your hearing aids and smartphone, specifically with one hearing aid disconnecting and not immediately being able to reconnect. For up-to-date information about connectivity issues and general compatibility, please visit our compatibility page at www.jabraenhance.com/compatibility.

Ratings and reviews

After several weeks of use, I find that the app needs work. Periodically drops connection with one of the devices even though they are both still connected to the phone. Also gives the same alert about "streaming" available even after I've read it. A couple days later it will alert me again. Update: Upgraded my phone to Pixel 10 Pro. The app still loses connection even when Bluetooth shows connected. Seems like the only fix is to reboot the phone. Very nasty "solution" to problem.

The app is very slow to open and connect to the hearing aids from day 1. Lately, in the last 2 weeks it loses connection and i have to restart bluetooth to get the app to work. Bluetooth never loses connection with anything else. I wish there was a way to fine tune treble, mid, and base myself. I know what I need in a given environment better than anyone else.

Can't connect my 300 aids to my new S23 phone. Tried uninstall/reinstall and followed the instructions to the letter, but the aids just won't complete the connection to the app. They show as connected as Bluetooth devices, but the app just can't get past the final "there's just one more thing we need to do" step. It says to put them in the charger one more time, then remove and hit "Continue". The app then hangs for about a minute and then says "Something went wrong - try again".

What’s new

With this update, we’ve made some changes to improve the app experience.