LoanMart | Manage Your Account
2.5star
230 reviews
50K+
Downloads
Everyone
info
About this app
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
2.5
228 reviews
Lisa Davison
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December 18, 2022
The app crashes every time I open it...I can only make 2 payments in between payment dates and 1 of those is for the payment itself. Why???!!! Not like it's free....then when I can't log on to pay or can't pay at all, I get called every 20 mins all day long!!!! It's ridiculous and lastly...you send me emails and texts about refinancing at a lower rate with my great payment history, then I call and get denied, which is idiocity! I wish this was a decision I could take back..I Regret it daily!!🤯
4 people found this review helpful
Tyler Pyle
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November 21, 2022
App keeps crashing everytime I try to open it. How is that fair I'm expected to do my part and pay my loan on time every month but you can't fix the app so I can access my account and make a payment when the pos app won't load!!!!!!! So I chance getting a late fee and or my vehicle repossessed if I don't pay it when I cannot access my Account!
8 people found this review helpful
LoanMart
June 12, 2023
We apologize for the crashing issues you’ve experienced. The most recent version is addressing this. Please note that online account access and ability to make a payment is also available on our website 24/7 (click on “Customer Login” on the right). Payment can also be made over the phone and at participating money transfer locations, and by mail.
J WILLIAMS
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October 31, 2022
This isn't a bad app what would make it a lot better is if the customer can get the payoff information on the app, an have a contact number for customer service versus clicking on the logo which I stumbled upon. Give the customer more direction on how to contact customer service, how to get payoff info, just a little bit more clarity on the app would be great. Would I recommend loanmart to anyone? I sure would so don't take the 2 stars as a negative mark. Loan Mart can help you.
3 people found this review helpful
LoanMart
June 12, 2023
We appreciate you taking the time to review the app. We have added the current loan balance information to the Account Info section, and added the phone number and instructions on how to get the payoff info.
What's new
Bug Fixes and Improvements