LOCA - Lao Taxi & Super App

3.7
1.5K reviews
100K+
Downloads
Content rating
Everyone
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About this app

"Get Around Like a Local" is what LOCA promised you when you visit Laos.

LOCA is a Laos Based Ride-Hailing Service Application. Give you the most convenient way to get a taxi or private car.

-Standard and Transparent Pricing
-Real-time tracking and trip histories
-Strict Driver Selection Process
-Customer Service Center

WHY USE LOCA?
1. Transparency
Standard pricing and tracking system with the trip history provided
2. Reliability & Safety
All drivers and vehicles have to pass the offline verification process. Real-time support and monitoring system/team
3. Accessibility & Availability
Get access to all private cars and taxis in just one app anywhere, anytime

The Service We Promise

LOCA makes sure the quality of the service meet the standard and expectation of our customers. All drivers and vehicles have to meet our standards before they can hit the road.
All our driver-partners are background verified and trained to deliver only the best experience. All driver's residential information is verified by the local authority. Every driver is required to have insurance.

PAYMENT METHOD
LOCA accepts most major credit cards such as VISA, MASTER, JCB, and UnionPay, LOCA PAY, and LAO QR

LOCA also takes cash payment as well as LOCA Wallet where you can top up via Cash or Credit Card.

You can top up LOCA Wallet via Credit Card, ALIPAY, LOCA PAY, BCEL, JDB, and LAO QR

Every trip with LOCA is insured with APA INSURANCE for up to 500,000,000 LAK.
Updated on
May 19, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location and Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.8
1.49K reviews
Casey Tolzman
December 20, 2023
Overall, convenient to use for many services. Recommended app to have in Laos. The one negative is the lack of transparency in fees. Unlike other ride hailing apps I've used (like Grab), the fee for Loca is almost always higher than the estimated amount. Also, for the QR payment service where you can link your credit card, I did not see any notice stating the % fee taken from each transaction. This is something that should be clearly communicated.
10 people found this review helpful
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LOCA COMPANY LIMITED
December 25, 2023
Thank you for your feedback. Our metered system ensures transparent, standardized pricing based on actual travel time and distance. This often leads to charges lower/higher than estimated, unlike some platforms with unpredictable/unclear fixed pricing. The fee for a QR Code is 1.5% + 5000 kips; in T&C. The calculated fee also shows before PIN page.
Stuart H
April 26, 2025
The app is great if your phone is set to 4G and you you are in or near Vientiane. On the 3G network the app is slow with annoying pop-ups and you get a map of the area you are in and the info that there are no drivers. LOCAL to VIENTIANE .
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Ionut Foca
February 2, 2025
It's an ok app when you don't have othe options. In general I would not recommend this app specifically because they over charge you compared to the initial price they show. Expect to pay with 10-30% more at the end. There are some very weird fees added in the bill at the end. Also, I had a driver who added 'parking fee' to the final bill, although there was no parking place used, he just dropped me off.
3 people found this review helpful
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LOCA COMPANY LIMITED
February 12, 2025
Hi Ionut, the parking fee is applied automatically if your pickup or drop-off location is at the train station. Regardless of parking or passing, the station charges our driver 10,000 LAK per entry, this is why the system added automatically to your invoice. If you are not sure you can always reach out to our 24 hours human-customer support.

What’s new

Bug Fixes & New Improvement

App support

Phone number
+8562098111129
About the developer
LOCA COMPANY LIMITED
souliyo@loca.la
Saylom Road, Hatsadi Village, Floor 7, Vientiane Laos
+856 20 54 444 356

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