LOCA - Lao Taxi & Super App

LOCA COMPANY LIMITED

About this app

"Get Around Like a Local" is what LOCA promised you when you visit Laos.

LOCA is a Laos Based Ride-Hailing Service Application. Give you the most convenient way to get a taxi or private car.

-Standard and Transparent Pricing
-Real-time tracking and trip histories
-Strict Driver Selection Process
-Customer Service Center

WHY USE LOCA?
1. Transparency
Standard pricing and tracking system with the trip history provided
2. Reliability & Safety
All drivers and vehicles have to pass the offline verification process. Real-time support and monitoring system/team
3. Accessibility & Availability
Get access to all private cars and taxis in just one app anywhere, anytime

The Service We Promise

LOCA makes sure the quality of the service meet the standard and expectation of our customers. All drivers and vehicles have to meet our standards before they can hit the road.
All our driver-partners are background verified and trained to deliver only the best experience. All driver's residential information is verified by the local authority. Every driver is required to have insurance.

PAYMENT METHOD
LOCA accepts most major credit cards such as VISA, MASTER, JCB, and UnionPay, LOCA PAY, and LAO QR

LOCA also takes cash payment as well as LOCA Wallet where you can top up via Cash or Credit Card.

You can top up LOCA Wallet via Credit Card, ALIPAY, LOCA PAY, BCEL, JDB, and LAO QR

Every trip with LOCA is insured with APA INSURANCE for up to 500,000,000 LAK.

Ratings and reviews

I hate this app. It's not user friendly but that's not the main reason, I can give this app 3 stars but not with the additional fares that every ride has. When you are going to book a ride it says for example "25000 kip estimated fare", after when you arrive the rider always change the price, so 25k it's after 32k and it's always like that, even in a very short way they change the price. It has no sense, it seems the rider can choose any price, so the estimated fare is always like 20-25% more.

Great app for grabbing a car or motorbike in Vientiane. The interface after making a booking can be improved so one can see the trip progress and how much to pay.

We have used Loca a number of times and each time the driver has arrived within a 5 to 10 minutes and have found us quickly. (We do not move). The basic price appears before the ride and the map shows the route as the car travels to us and the route the car will travel to get to our destination. We receive an email afterwards with the receipt and with an opportunity to rate the driver. We usually rate the driver well as they seem to drive safety.

What's new

- new improvements and bug fixes.