LOCA - Lao Taxi & Super App

LOCA COMPANY LIMITED

About this app

"Get Around Like a Local" is what LOCA promised you when you visit Laos.

LOCA is a Laos Based Ride-Hailing Service Application. Give you the most convenient way to get a taxi or private car.

-Standard and Transparent Pricing
-Real-time tracking and trip histories
-Strict Driver Selection Process
-Customer Service Center

WHY USE LOCA?
1. Transparency
Standard pricing and tracking system with the trip history provided
2. Reliability & Safety
All drivers and vehicles have to pass the offline verification process. Real-time support and monitoring system/team
3. Accessibility & Availability
Get access to all private cars and taxis in just one app anywhere, anytime

The Service We Promise

LOCA makes sure the quality of the service meet the standard and expectation of our customers. All drivers and vehicles have to meet our standards before they can hit the road.
All our driver-partners are background verified and trained to deliver only the best experience. All driver's residential information is verified by the local authority. Every driver is required to have insurance.

PAYMENT METHOD
LOCA accepts most major credit cards such as VISA, MASTER, JCB, and UnionPay, LOCA PAY, and LAO QR

LOCA also takes cash payment as well as LOCA Wallet where you can top up via Cash or Credit Card.

You can top up LOCA Wallet via Credit Card, ALIPAY, LOCA PAY, BCEL, JDB, and LAO QR

Every trip with LOCA is insured with APA INSURANCE for up to 500,000,000 LAK.

Ratings and reviews

Overall, convenient to use for many services. Recommended app to have in Laos. The one negative is the lack of transparency in fees. Unlike other ride hailing apps I've used (like Grab), the fee for Loca is almost always higher than the estimated amount. Also, for the QR payment service where you can link your credit card, I did not see any notice stating the % fee taken from each transaction. This is something that should be clearly communicated.

It was a really good option in my trip to Laos. Can pay almost anywhere where they accept QR codes. The commission is a bit high and sometimes didn't make sense with a minimum amount charged for small transactions, without an option to find this info anywhere before you pay. But withdrawing money is also expensive (local bank fee, from your card and your bank) it was still quite reasonable. In the end it was a bit more expensive but much easier. Taxi option too expensive, never used it.

The new version is not as good as the previous one. One needs to complete several steps before booking. the tracking of the driver while he is still on his/her way to pick you up is not always accurate and has glitches. the latter also pops out in a separate window, which is not convenient. Otherwise Loca is very handy and I don't know how I would have lived in Lao for the past 5 months without it.

What's new

Bug Fixes & Upgraded to Android 14 Support