LOCA - Lao Taxi & Super App

3.8
1.2K reviews
100K+
Downloads
Content rating
Everyone
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About this app

"Get Around Like a Local" is what LOCA promised you when you visit Laos.

LOCA is a Laos Based Ride-Hailing Service Application. Give you the most convenient way to get a taxi or private car.

-Standard and Transparent Pricing
-Real-time tracking and trip histories
-Strict Driver Selection Process
-Customer Service Center

WHY USE LOCA?
1. Transparency
Standard pricing and tracking system with the trip history provided
2. Reliability & Safety
All drivers and vehicles have to pass the offline verification process. Real-time support and monitoring system/team
3. Accessibility & Availability
Get access to all private cars and taxis in just one app anywhere, anytime

The Service We Promise

LOCA makes sure the quality of the service meet the standard and expectation of our customers. All drivers and vehicles have to meet our standards before they can hit the road.
All our driver-partners are background verified and trained to deliver only the best experience. All driver's residential information is verified by the local authority. Every driver is required to have insurance.

PAYMENT METHOD
LOCA accepts most major credit cards such as VISA, MASTER, JCB, and UnionPay, LOCA PAY, and LAO QR

LOCA also takes cash payment as well as LOCA Wallet where you can top up via Cash or Credit Card.

You can top up LOCA Wallet via Credit Card, ALIPAY, LOCA PAY, BCEL, JDB, and LAO QR

Every trip with LOCA is insured with APA INSURANCE for up to 500,000,000 LAK.
Updated on
Dec 5, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location and Personal info
Data is encrypted in transit

Ratings and reviews

3.8
1.19K reviews
Casey Tolzman
December 20, 2023
Overall, convenient to use for many services. Recommended app to have in Laos. The one negative is the lack of transparency in fees. Unlike other ride hailing apps I've used (like Grab), the fee for Loca is almost always higher than the estimated amount. Also, for the QR payment service where you can link your credit card, I did not see any notice stating the % fee taken from each transaction. This is something that should be clearly communicated.
7 people found this review helpful
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LOCA COMPANY LIMITED
December 25, 2023
Thank you for your feedback. Our metered system ensures transparent, standardized pricing based on actual travel time and distance. This often leads to charges lower/higher than estimated, unlike some platforms with unpredictable/unclear fixed pricing. The fee for a QR Code is 1.5% + 5000 kips; in T&C. The calculated fee also shows before PIN page.
Chris Boyer
March 27, 2024
Best part of the app is LocaPay, you can connect it to a western credit card (I'm using a Wise debit card) and it only charges around a 7000 Kip fee for around a 100000 Kip change. Which works out to around the same charge you'd get for the max withdrawal from an ATM but without the conversation fee from your card as they app charges you USD. Very convenient. Using it for Taxi's it cost a bit more then competing apps but it's easier to find driver's at late hours.
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Min Son
November 10, 2023
The third time I used the app, it suggested a price like the first two times but this time in the end got charged almost double with the extra fees added like the convenience fee whatever that is. Also the distance fee can be more if the driver takes a longer route. Isn't that the whole point of the ride sharing apps partially so we don't get scammed by taxi drivers running their meter.
9 people found this review helpful
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What's new

Bug Fixes & Upgraded to Android 14 Support