
Michael Cabak
I have 3 Lockly locks. Vision, Secure Pro, and Flex Touch. Of the 3, the lock that I like the least is the Vision. The Vision is super slow to respond to someone ringing the doorbell and, even more annoying, it does not integrate with any smart screen, like all other smart doorbells, other than your phone. The app is cumbersome and clunky. Not intuitive as technology should be. After spending $1,000+ on these 3 locks I am disappointed and would not buy again.
3 people found this review helpful

Maria Lolita Kenney
I LOVE the lock but the app needs some work. It's functional- most of the time. Some of the issues I am having recently include the app sometimes not loading the log. Slow load time for the app. This is critical when trying to figure out who is at my door when away. I get notifications but when I click on the notification it does nothing. I have to manually open the app and wait for it to load or refresh since it just displays a load screen.It does not allow for multiple main admins.
1 person found this review helpful

Nakia Clemmons
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The app is clunky and not very easy to use. It's difficult to connect to remotely. I would not buy lockly again if this is not fixed. Still dealing with the app not working and your customer service telling me to unplug and replug the hub. I spent entirely too much money for your locks that do not work. At this point, I would never recommend your locks to anyone.
1 person found this review helpful