![](https://play-lh.googleusercontent.com/a-/ALV-UjWqJBbfhgV_jhroyyAHjonUd96nFWwRIxKcqT5FYiMw5yH1AiCG=s32)
Jamie Keirns
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The app is okay. If it saved your last input of wifi or Bluetooth and if there was a widget with a button to easily hit lock/unlock, it would be deserving of another star. I've had my deadbolt for about 3-4 years on 2 different houses. There have been accessibility issues in the past where the guest code wouldn't work. Somebody actually had to break in the back door because the lock wouldn't even work remotely, which caused me to lose money from that guest and I had pay to fix the door frame.
2 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjWy6j2sNPvJABRVaO3GpqWwp_TQNDhlC7909_coRdpmqOkE9J0VAQ=s32)
Michael Cabak
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I have 3 Lockly locks. Vision, Secure Pro, and Flex Touch. Of the 3, the lock that I like the least is the Vision. The Vision is super SLOW to respond to someone ringing the doorbell and, even more annoying, it does not integrate with any smart screen, like all other smart doorbells, other than your phone. The app is cumbersome and clunky. Not intuitive as technology should be. After spending $1,000+ on these 3 locks I am disappointed and would NOT buy again.
23 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjXVvm4lc1-INEvvx_OaXlhIc0SY1ezI0ajrC15FkjuAh3R8QF8L=s32)
Michael Pawelski
Worked once, updated firmware and now doesn't connect to my phone. Bluetooth is buggy. App is buggy. Gatt exception error!? Idk what that means! Lock never factory resets because all fingerprints remain and codes work. Doesn't matter how many times I push the rest button. Language within the app has an error that says Remove App from phone but what it actually is is the remove this device from your account / phone app. Bluetooth has to be turned off and on for app to see lock each time!
9 people found this review helpful