Lorne: Scam Check & Tech Help

Ask Lorne

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About this app

Lorne gives seniors and older adults simple tech help, phone help, and an easy way to check suspicious messages before responding.

Whether you need help using your phone, have a technology question, or received a suspicious text or email, Lorne gives you clear answers in plain English. You don’t need to know the right words or understand complicated technology. Just ask.

~ Tech Help for Seniors ~

Get simple, patient help with everyday technology.

Ask Lorne questions about:

• Phones and tablets
• Computers
• TVs and streaming
• Wi-Fi and internet
• Email
• Apps and settings
• Printers and routers
• Photos and messages
• Other everyday technology

Lorne explains things clearly and walks you through what to do without unnecessary jargon. Whether you need basic phone help or everyday tech support, you can ask questions just like you would ask someone you trust.

~ Scam Checker for Suspicious Messages ~

Not sure whether a text, email, message, or screenshot can be trusted?

Use Lorne as a scam checker to get a second opinion before you click, reply, send money, or provide personal information.

Lorne can help you review suspicious texts, emails, messages, and other potential scams. It explains what looks concerning, gives the message a risk assessment, and provides clear next steps.

This can help with things like:

• Suspicious text messages
• Unexpected emails
• Package and delivery scams
• Account verification messages
• Banking and payment scams
• Family emergency scams
• Messages asking you to click a link
• Other possible fraud or scam attempts

Scam checks are designed to help you slow down, look for warning signs, and decide what to do next.

~ Designed for Seniors & Older Adults ~

Lorne was built around a simple idea: getting help with technology should feel easy.

If you can send a text message or make a phone call, you already know enough to use Lorne.

You can type a question, use voice input, or attach a photo or screenshot. Lorne gives clear, readable responses without expecting you to understand technical terminology.

~ Community Questions ~

Residents of participating communities can also use Lorne to ask questions about their community rules and governing documents.

Instead of searching through a long document, residents can ask a normal question and receive a simple explanation based on their community’s information.

~ More ways Lorne can Help ~

• Voice input for hands-free questions
• Read-aloud responses
• Photo and screenshot uploads
• Saved conversation history
• Search past conversations
• Accessibility settings for easier reading
• Clear, plain-English answers

Whether you're looking for tech help for seniors, need phone help, want to check a suspicious text, or simply have a question you aren't sure how to ask, Lorne gives older adults a simple place to start.

You don’t need the right words. Just ask.

What’s new

- Bug fixes and app optimization