My Cool Concept

Lorweb Group

About this app

Simplify your equipment management with My Cool Concept

Do you own equipment installed and maintained by Cool Concept? Optimize its performance and extend its lifespan with our official app. My Cool Concept centralizes all your maintenance and monitoring needs in one intuitive and secure interface.

Discover a new way to manage your daily comfort, directly from your smartphone.

Why use My Cool Concept?

Complete Inventory: Find the complete list of all your products purchased from Cool Concept at a glance. No more searching for your part numbers; everything is at your fingertips.

Simplified Appointment Scheduling: Need annual maintenance or an urgent repair? Schedule your service call in seconds, according to your availability.

Digital Maintenance Log: Track the health of your equipment. View the history of all past interventions and receive reminders for your upcoming maintenance appointments.

Documents at Your Fingertips: Say goodbye to paperwork. Your service contracts and invoices are securely archived in your customer area.

Smart Assistance with Coolsy: Have a technical question? Unsure about how to use a device? Contact Coolsy, our dedicated AI assistant, available 24/7 to help you.

Your benefits at your fingertips:

Peace of mind: Never miss a mandatory maintenance appointment again.

Transparency: Track the progress of your service requests in real time.

Responsiveness: Direct access to our services for priority support.

Download My Cool Concept today and take complete control of your equipment!