LoungeKey
4.6star
13.5K reviews
1M+
Downloads
Everyone
info
About this app
Download the LoungeKey™ app today - the must-have travel companion for LoungeKey cardholders.
Register your account in the app with your payment card details to access a global network of airport lounges and experiences, including dining, spa and sleep pods in over 700 airports worldwide.
• Enjoy contactless entry with your Digital Card
• Stay up to date, check your current visit entitlement and history
• Search for lounges and experiences, and save your favourites
• Unlock more with access to additional Travel Services and benefits that elevate your travel journey
Enhance your airport experience with the LoungeKey app.
Register your account in the app with your payment card details to access a global network of airport lounges and experiences, including dining, spa and sleep pods in over 700 airports worldwide.
• Enjoy contactless entry with your Digital Card
• Stay up to date, check your current visit entitlement and history
• Search for lounges and experiences, and save your favourites
• Unlock more with access to additional Travel Services and benefits that elevate your travel journey
Enhance your airport experience with the LoungeKey app.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
Data can’t be deleted
Ratings and reviews
4.5
13.3K reviews
Linda Saul
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25 April 2024
Just downloaded this and tried to register my visa platinum card for a new account. Can't get past the CAPTCHA loop going round in circles. Refuses to light up the verify button. Now I'm locked out. Yes I am overseas at the moment which is the very reason I'm trying to join. I travel a lot which is supposed to be the point of this app.
LoungeKey
25 April 2024
We're sorry to hear about the issue you're experiencing. Please contact our support team so we can help you get registered and back on track with the app. Thank you for your understanding. Regards, Allen.
Ayoob Essack
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17 March 2024
Cannot search lounges. Keeps saying something went wrong. Used it 2 weeks ago and accessed a lounge. That is also not reflecting in the history. Very frustrating! ☹️...... After trying repeatedly and failing, I penned the above, then went back, and suddenly it worked. There is some gremlin in the system.
4 people found this review helpful
LoungeKey
18 March 2024
We apologize for the inconvenience you experienced. We are constantly working to improve our app and appreciate your feedback. Please reach out to our support team if you encounter any further issues. Regards, Allen.
Hanady Al.
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8 April 2024
App a bit slow. Had to close it and reopen to finish registration process.. then they charged me 1 USD once done.. Not sure for what.. If its for verification, it should be refunded right away.. waiting.. I hope its refundable cause I could have just kept on using my card without the app for free.. They should inform the customer ahout it beforehand.
LoungeKey
8 April 2024
We apologize for any inconvenience you experienced. The $1 charge is likely for verification purposes, and should be refunded shortly. We appreciate your feedback and will work on better informing customers in the future. Thank you for your patience. Regards, Allen.
What's new
Thanks for using Lounge Key!
We regularly update the app to make it faster, safer and more engaging for you.
Here are a couple of the enhancements you'll find in this latest release:
- Feature enhancements and bug fixes
We regularly update the app to make it faster, safer and more engaging for you.
Here are a couple of the enhancements you'll find in this latest release:
- Feature enhancements and bug fixes
